Harvard Business Review

SEPTEMBER 13, 2012

The Emergence of Health as the Business of Health Care. The analogous situation in health care is that whereas doctors and hospitals focus on producing health care, what people really want is health. Health care is just a means to that end — and an increasingly expensive one.

Health Care 16

Health Care Levitt Film Chemicals 16

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. Whereas new technologies, competitors, and business models have made products and services more affordable and accessible in media, finance, retail, and other sectors, U.S. health care keeps getting costlier.

Health Care 8

Health Care Innovation Insurance Disruptive Innovation 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

OCTOBER 14, 2013

The health care industry has survived economically by cross-subsidizing margin shortfalls in one activity with the revenues generated from others. But the very existence of these cross-subsidies is symptomatic of deep flaws in the health care reimbursement system. Kaplan and Michael E.

Health Care 8

Health Care Kaplan Porter Cost 8

Harvard Business Review

DECEMBER 5, 2017

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. The ramifications for traditional care providers typically dominated by hospitals is going to be big and may happen fast. Carol Yepes/Getty Images.

Health Care 8

Health Care Insurance Incentives Venture Funding 8

Deming Institute

JUNE 11, 2018

The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Deming cared most about how measurement was appropriately used to better understand and improve the overall system.

Metrics 31

Metrics Deming Scientific Management Proposal 31

Harvard Business Review

DECEMBER 22, 2014

One of the main justifications for the mergers and acquisitions sweeping the health care industry is greater integration between the physicians and teams that care for patients. We chose to support independent medical centers by creating the Mayo Clinic Care Network. But consolidation does not ensure integration.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

NOVEMBER 15, 2013

In the mid-Atlantic region of the United States, an effort is under way to get insurers, providers, employers, and unions to cooperate in creating a system that can reduce total health care costs and premiums while achieving better outcomes. With that in mind, they must seek four changes. Establish Common Goals.

Health Care 8

Health Care Cooper Insurance Cost 8

Harvard Business Review

DECEMBER 16, 2016

healthcare system is undergoing a disruptive transformation as it shifts toward a value-based model that makes providers more accountable to their patients and payors. Innovating for Value in Health Care. Insight Center. Sponsored by Medtronic. Exploring cutting edge ways to lower costs and improve quality.

Health Care 8

Health Care Insurance Wireless Cost 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

OCTOBER 26, 2011

It's difficult to get senior executives who have been successful managing a particular way to realize that they need to change their approach. Yet this is exactly the challenge facing leaders of the finance function who are asked to help their organization improve the way that work is done. He gives credit to mentors who helped him. "We

Finance 12

Finance CFO Budgeting Operations 12

Harvard Business Review

MARCH 29, 2018

Nearly 800 digital health startups were funded in 2017, an all-time high. health care system. Explanations include their IT departments already have their hands full installing, maintaining, and upgrading electronic health record (EHR) systems. Health Care’s New Frontier. Insight Center.

Budgeting 8

Budgeting System Innovation Payback Period 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

AUGUST 7, 2018

health care system, but our five-year research project in India and the U.S. Almost every high-performing health care organization we studied was led by a medical professional (something that academic research has also found ). They view health care as a human right, and they empathize with the plight of patients.

Quality 11

Quality Health Care Govindarajan Innovation 11

Harvard Business Review

JUNE 22, 2017

He went on to become the president and CEO of Children’s National Health System in Washington, DC and recently published a memoir, Healing Children: A Surgeon’s Stories from the Frontiers of Pediatric Medicine. How can the health care system adapt to bring that kind of specialized experience to more families?

CEO 8

CEO System Innovation Chief Financial Officer 8

Harvard Business Review

MARCH 2, 2012

And I needed the kind of advice that only a manager can give. But that's how the current kerfluffle over employer-provided health insurance covering contraception feels to me — about as comfortable as sitting down with my boss to talk Cialis. And who could argue that our current system meets even that low bar ?

Kaplan 21

Kaplan Health Care Insurance Porter 21

Harvard Business Review

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. The Future of Health Care. Medicine involves leadership.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

MAY 23, 2017

Nearly everyone in health care wants to cut waste and reduce unnecessary costs — until the conversation turns to advanced chronic illness and end-of-life care. Fears about “pulling the plug on granny,” no matter how ill she may be, have slowed progress toward value-based care. Insight Center.

Health Care 9

Health Care Sharpe Document Cost 9

Harvard Business Review

OCTOBER 12, 2017

Sometimes the endless discussion about burnout in health care creates its own form of burnout — a sense of hopelessness about being able to stop an epidemic. Unfortunately, the health care environment adds stresses and rewards that are external to the care of patients and that demand a qualitatively different response.

Health Care 8

Health Care Stress Environment Short-term 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. There is still a need for accountants and face-to-face meetings, but typically accountants now require such visits for only the more complicated cases that can’t be managed with software or a call.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

FEBRUARY 21, 2011

Back in 2008, Steve Strogatz and I were interested in sports, not the world of finance. But to really understand the nature of success, we have to look at the overall statistics of the system. Are these streaks more frequent, longer, and generally more impressive than what probability would have us believe?

Management 14

Management Fashion Long-term Sports 14

Deming Institute

SEPTEMBER 15, 2016

Roger explores his work on the HIV/AIDS problem and how it relates to applying statistical and systemic thinking to improve people’s lives. There are many ways we need to fix our current economic system. Stuart Hunter – Books and articles by Roger Hoerl – The Importance of Management Improvement – William G.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement. Dig deeper into patients’ experiences.

Health Care 10

Health Care COO Operations Storytelling 10

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. Across Africa, many unemployed men have managed small businesses, at least once in their lives. But as soon as they began, the communal power of African extended family system weighed on them.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

APRIL 1, 2016

When business leaders talk about going digital, many are uncertain about what that means beyond buying the latest IT system. Right behind it are media, finance, and professional services, all of which have far more sophisticated digital capabilities than the rest of the economy.

Industry 8

Industry Benchmarking Supply Chain Health Care 8

Harvard Business Review

JULY 5, 2018

The model was honed by Jack Welch in the 1980s and 1990s, with new portfolio restructuring strategies and a headlong expansion into finance. Fourth, some argued that GE’s advantage lay in its system of professional management, epitomized by its investments in executive education and management development.

Welch 8

Welch Software Industry Hedge 8

Harvard Business Review

APRIL 11, 2017

How can we finance fleets through leasing and/or mobility securitization? Health care. How do these changes help us manage the needs of our aging population? How can we use driverless vehicles to reduce health care costs? Some disruptors’ systems already outperform humans on the open road.

Automotive 8

Automotive Transportation Health Care Maturity 8

Harvard Business Review

MARCH 20, 2015

Consider this: chief nursing officers (CNOs), who oversee large nursing workforces in midsize and major health systems, have knowledge-intensive jobs to begin with. This problem is not limited to top management, however. Is it surprising that management thinks there is a skills gap in management accounting ?

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

DECEMBER 15, 2015

I’d like to share what I learned while leading an SBM — to help other states as they navigate the health insurance landscape and, more broadly, to inform health-system leaders, employers, and policy makers about the challenges SBMs face and the solutions they’re developing. Leading Change in Health Care.

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

APRIL 29, 2015

Consider the case of MedStar Health, the largest nongovernment health care provider in the Baltimore-Washington, D.C., region, as it navigates a dramatic shift from competing by offering integrated, comprehensive medical services to offering lower cost preventive care. area health care market has indeed shifted.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

SEPTEMBER 5, 2016

” Health care. And the Health Care Transformation Task Force , a newly formed coalition of private insurers and provider organizations in the U.S., Another problem is that badly designed contracts can leave open the possibility of companies gaming the system.

Incentives 8

Incentives Health Care Education Insurance 8

Harvard Business Review

AUGUST 23, 2012

For highly regulated sectors like finance, social media can be a legal minefield. These hurdles aren't unique to financial services — insurance, pharmaceuticals, health care and government all face regulation, to name a few examples. The best of these systems even come with their own archiving tools already built-in.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

JUNE 9, 2017

During our careers, we have worked in industry, academia, clinical medicine, and government and have managed successful academia-industry collaborations. The Leading Edge of Health Care. Clinicians working for medical centers or health systems can be in conflict of interest without receiving money from industry.

Conflict of Interest 10

Conflict of Interest Pharmaceuticals Policies Industry 10

Harvard Business Review

OCTOBER 27, 2015

Many in the United States have argued that diagnostic errors have been neglected due to the belief that health systems are not measuring errors and are disinclined to finding systemic solutions. To date, we have awarded subscriptions to over 1,000 health care institutions in 45 countries.

Health Care 8

Health Care Content Globalization Mayo 8

Harvard Business Review

JUNE 8, 2015

With its Emerging Businesses (EB) group (where one of us serves as President), Merck started a journey about three years ago with a core investment thesis: there are areas of growing unmet need in health care that intersect with its established competencies.

Health Care 8

Health Care Venture Capitalist Strategic Fit Pharmaceuticals 8

Coaching Tip

JANUARY 29, 2014

Biggest gains: health care and social assistance (12% growth since 2009, an increase of 6,385 establishments); mining and oil and gas extraction (12%, 1,001); accommodation and food services (10%, 4,276); professional, scientific, and technical services (9%, 5,979). Nearly 30,000 more establishments in 2012 than 2009, up 5%.

Real Estate 97

Real Estate Health Care Insurance Construction 97