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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Gianpiero Petriglieri – Associate Professor of Organisational Behaviour at INSEAD , Director of the Management Acceleration Programme at INSEAD , medical doctor and psychiatrist by training. Darek Lenart – Senior VP HR, Finance MasterCard. Award-winning author of eight books, including: One Minute Mentoring.

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6 Ways to Take Control of Your Career Development If Your Company Doesn’t Care About It

Harvard Business Review

Companies less frequently offer formal training – a trend that has been on the decline for years. This is a sharp contrast with the investment that senior leaders used to make in employees. Seek good counsel and mentoring. In time, a mentor relationship may develop organically. You and Your Team Series.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

In later stages you’ll want people who think about how to scale through process, training, and systems. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. Don’t lose sight of the sharp edges in your customer experience. What not to do.

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