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Make Your Company Customer-Centric – and Increase Profitability by a Whopping 75 Percent

Strategy Driven

However, a company’s biggest expense doesn’t show on a P&L, at least not directly. It has to be the responsibility of every single department: human resources, training, marketing, support, sales, IT, finance, operations and, most importantly, leadership.

Company 71
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The Rebirth of the CMO

Harvard Business Review

Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 8
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Making Matrix Organizations Actually Work

Harvard Business Review

For example, the French global energy player ENGIE recently tilted its primary dimension from product (such as power, services, and infrastructure) toward region in order to better serve its clients in the territories in which it operates. But such reorgs don’t make silos go away — they just create new ones. Don’t pretend.

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You Can't Impress Stock Analysts.and Shouldn't Try

Harvard Business Review

keep hearing from top executives at large, profitable companies that they're under "P&L pressure." It's a strategic and operational straight-jacket. What he said was this: "I don't know any CEO that would want to run a company the way analysts would want us to.". But not the analysts.

GAAP 8
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Corporate Strategy Is a Fool's Errand

Harvard Business Review

They may not be like the big conglomerates of the 1960s — you can see how their portfolio of somewhat related business came about — but, in reality, the various divisions and business units do operate completely independently from one another. Finally, a corporation's head office can provide funds, much like an in-house bank.