Harvard Business Review

FEBRUARY 20, 2014

It took computer company Apple only five years to become America’s largest music retailer, and just seven to become the world’s largest. Retailers are also moving in as well: nearly one-third of domestic Starbucks revenues are paid through its own loyalty cards. Competition Finance Innovation'

Banking 9

Banking Retail Finance Insurance 9

Strategy Driven

DECEMBER 23, 2019

For an even better pointer, you may wish to pay for a salary benchmarking and comparison survey. John Lewis is the most famous company to have pulled this off, but you don’t have to be retail giant like them – small business can offer shares too. Job sites are a good indicator of this, as you can see what other employers are charging.

Incentives 13

Incentives Insurance Budgeting Benchmarking 13

Harvard Business Review

AUGUST 5, 2016

Under this financing structure, the company contracts to buy kilowatts, not the turbines and panels. So the PPA terms that retailers and tech companies sign have not worked for the heavy guys. ” His experience gibes with the findings of a new survey that PwC conducted on corporate renewable buying.

Energy 8

Energy Industry Finance CFO 8

Harvard Business Review

OCTOBER 24, 2016

In September 2016 we undertook a survey of nearly 300 endowment and foundation managers. We have replicated these results in other surveys of C-suite executives at large public pension and sovereign wealth funds. But right now that’s not happening. First, several startups are giving access to unconventional forms of data.

Operations 8

Operations Intangible Assets Venture Capitalist Hedge 8

Harvard Business Review

APRIL 26, 2017

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. Other sectors of retail lending have not fared much better. In a recent survey from Javelin Research, 56% of SMEs indicated a desire for better digital banking tools.

Banking 9

Banking Stage-Gate Credit Scoring Competitive Advantage 9

Harvard Business Review

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. But the survey also found that only 33% of businesses in the U.S. and Western Europe are aggressively adopting analytics across the entire enterprise.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. But the survey also found that only 33% of businesses in the U.S. Next, create an Analytics Center of Excellence (CoE) that spans the enterprise.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8

Harvard Business Review

MAY 31, 2017

In a recent survey , 30% of respondents predicted that AI will be the biggest disruptor to their industry in the next five years. Corporate job openings pull in about 250 résumés apiece, and over half of surveyed recruiters say shortlisting qualified candidates is the most difficult part of their job. Automating finance.

Process 9

Process Company Supply Chain Software 9

Harvard Business Review

SEPTEMBER 9, 2014

And a quarter of companies, according to the same survey, confess that not one of their new offerings met its profitability goals. This new (and alarming) data comes from pricing consulting giant Simon-Kucher & Partners, which conducts its survey every other year with the Professional Pricing Society, a professional association.

Price 8

Price Productivity Products Simon 8

Harvard Business Review

DECEMBER 27, 2011

A survey of 1,000 salespeople returns some surprising results.?. The concept of reverse innovation applies in finance, as well. Penney's new CEO on how to create an irresistible retail experience. Four Destructive Myths Most Companies Still Live By. by Tony Schwartz. Seven Personality Traits of Top Salespeople. by Steve W.

Blog 15

Blog Silverman Govindarajan Letter 15

Harvard Business Review

APRIL 5, 2012

Consider how market potential estimates helped a business within GE that leases over-the-road trailers to trucking, retail, and manufacturing companies. Census Bureau data to estimate the potential of each retail store nationwide by looking at population and average household income within a 3-mile radius. Build the data.

Retail 9

Retail Incentives Tactics Pharmaceuticals 9

Harvard Business Review

FEBRUARY 25, 2016

Campbell, the food company best known for its soups, is investing $125 million in a venture fund to help finance food startups, according to the Wall Street Journal. They should take their teams and regularly walk the aisles of Whole Foods, which is as much a greenhouse incubator of the hottest new brands as it is a retailer.

Company 8

Company Brand Venture Funding Incubator 8

Harvard Business Review

JANUARY 12, 2018

This would represent between 10% and 15% of total retail financial assets under management. Many established firms— a 2017 Deloitte survey suggested about 20% in the U.S.—are Companies in every industry can benefit from making more data and algorithm-based decisions in areas of internal operations and finance.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

DECEMBER 13, 2013

Professionals from the banking, finance, investing, and accounting worlds. Technology, marketing, retail, HVAC, construction, and manufacturing pros. Earlier this fall, a Gallup survey found that 58% also support the legalization of cannabis for adult use – the first time a clear majority of the population has favored legal marijuana.

Industry 8

Industry Retail Banking Brand 8

Harvard Business Review

SEPTEMBER 23, 2015

Who would argue against a future in which disruptive services continue to impact everything from healthcare to retail to personal finances? A recent survey by the Ponemon Institute, sponsored by Raytheon, found that 80% of boards do not even receive briefings on their company’s cyber security strategy.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

NOVEMBER 23, 2010

Thats different in IT, accounting, or finance. If you want to conduct an employee survey, ask business stakeholders about its relevance and how to do it. Thats different in IT, accounting, or finance. If you want to conduct an employee survey, ask business stakeholders about its relevance and how to do it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

FEBRUARY 6, 2015

This is why Reputation Institute regularly surveys people around the world about their perceptions of companies, and produces a ranking on this score. In fact, this is a measure that Reputation Institute regularly captures in its public surveys. They include Japan’s Fast Retailing, and Taiwan’s MediaTek.

CEO 8

CEO Reputation Metrics EBITDA 8

Harvard Business Review

SEPTEMBER 22, 2011

Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. People who respond to your surveys probably differ in important ways from those who don't. Your CFO and finance team can take a leadership role here. Don't do that!

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JULY 17, 2017

The current innovation model in the finance sector is designed to generate the highest possible short-term returns. Its recent launch of Marcus , an online retail bank, is a particularly promising signal. Startups alone won’t fill that vacuum: Stewards must emerge from the old guard of financial services. Insight Center.

Industry 9

Industry Short-term Planning Long-term 9

Harvard Business Review

OCTOBER 9, 2015

Surveys consistently demonstrate that patients prioritize both the interpersonal attributes of their providers and their individual relationships with providers above all else. SCF’s focus on relationships is mirrored in its approach to finance. Relationships may be the key. Doctors also ascribe great value to relationships.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

JANUARY 19, 2016

Many leaders arrive into the C-suite having grown up in functions like Marketing or Finance and lean too heavily on instincts and cognitive biases shaped by their ascent within those disciplines. When all their well-intentioned, but separate, solutions showed up at retail, customer satisfaction never improved.

Execution 8

Execution Supply Chain Analysis Learning-by-Doing 8

Harvard Business Review

AUGUST 11, 2014

According to a Kauffman Foundation study , 72% of entrepreneurs surveyed come from self-described middle class backgrounds, and another 22%reported being from upper lower class backgrounds. Finance Small/medium business Technology' The growth of these alternative lenders is driven by more than just a greater appetite for risk.

Technology 8

Technology Banking Class Real Estate 8

Harvard Business Review

SEPTEMBER 27, 2016

One pharmacy retail chain CEO who wasn’t particularly good at investor relations simply hired people who were better and entrusted them with that duty. And they constantly review the 60 percent to decide if really need to do them or can delegate them to others.

CEO 8

CEO Class Chief Executive Officer Strategy 8

Harvard Business Review

NOVEMBER 16, 2016

But comfortable reliance on this “precious” relationship has left us in a situation where the customers of many other sectors (such as retail) are often treated better from an experiential standpoint than medicine’s patients. The doctor-patient relationship has long been sacrosanct.

System 8

System Quality Long-term Short-term 8

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. While our competitors catch up, we have to get into the mindset of already moving onto the next thing. And that really is on the backs of marketing.”

P&L 8

P&L Banking Marketing Call Center 8

Harvard Business Review

FEBRUARY 21, 2018

For example, in the mid-1990s to the mid-2000s, rising consumer purchasing power boosted productivity growth in both the retail and the auto sector, by encouraging a shift to higher-value goods that can be supplied at higher productivity levels. In fact, about half of the slowdown in productivity growth — from an average of 2.4%

Crisis 8

Crisis Retail Long-term Banking 8

Harvard Business Review

MARCH 22, 2018

Hanna, a finance director at an international home care retailer, works long hours. We asked employees to complete a survey and then sign up for a health screening conducted by medical staff. Hayon Thapaliya for HBR. She sometimes also works on weekends. 763 employees completed both. What Is Workaholism?

Stress 12

Stress Long-term Report Motivation 12

Harvard Business Review

APRIL 27, 2015

The energy, finance, and technology sectors tend to tweet using a male-biased tone of voice. Retail and consumer goods tend to use more female language in their social communication. The algorithm is able to infer gender based on language. The individuals who run it are clearly experts—and they have personality too.

Company 8

Company Airlines Brand Analysis 8

Harvard Business Review

OCTOBER 3, 2017

Over the past five years, we spoke with and surveyed people from a range of professions—from doctors and teachers to truckers and mechanics. ” –Transgender woman, finance. ” –Transgender man, retail. These experiences, in turn, often contributed to depression, anxiety, and even suicidal thoughts.

Self-aware 8

Self-aware Survey Process Participative 8

Harvard Business Review

SEPTEMBER 6, 2013

Lululemon, the upscale retailer of yoga clothing, is doing great. For years, the creative side of the company was the top priority, leaving things like finance, IT, and HR to suffer (yes, they tried to run their operations on spreadsheets). Downward Dog, Perhaps. The Option You Can''t Use. Working Adults Mom Corps, Harris Interactive.

Supply Chain 8

Supply Chain Company Crisis Crisis Management 8

Harvard Business Review

MAY 11, 2016

“This is not happening just in retail, or in IT-producing sectors,” said Chiara Criscuolo, an OECD economist and coauthor of the report. The McKinsey Global Institute surveyed the firm’s clients about their digital investments and adoption, concluding that the most digital companies are leaving the rest behind.

McKinsey 8

McKinsey Document Engineering Outsourcing 8

Harvard Business Review

NOVEMBER 24, 2010

Hey, Billy Bob — what do you think of this XYZ survey about ABC, commissioned by 123, for 789?" Hey, Billy Bob — what do you think of this XYZ survey about ABC, commissioned by 123, for 789?" If thats what to reflect on, here are a few tips for how to reflect better.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15

Harvard Business Review

MAY 20, 2014

He points out that the recently launched high-profile data journalism outlets are using common data sets from established sources, such as government statistics and surveys from polling companies, rather than making an effort to find or generate their own data. How Data Visualization Answered One of Retail’s Most Vexing Questions.

Offshoring 8

Offshoring Media Analysis Project 8

Harvard Business Review

NOVEMBER 21, 2018

One next-generation example already available today is YieldStreet, which offers a wide variety of debt investments—including real estate, marine finance, and litigation finance–that have generated an internal rate of return in excess of 12.5% on half a billion dollars invested on the platform to date.

Real Estate 8

Real Estate Rate of Return Finance Innovation 8

Harvard Business Review

JUNE 20, 2017

While consumer spending has proven resilient, with same-store retail sales rising 6% YOY in April , most multinational corporations are developing contingency plans to mitigate risks to their businesses and reassessing the country’s role in their global market portfolio and supply chains.

Supply Chain 8

Supply Chain Depreciation Uncertainty Marketing 8

Harvard Business Review

AUGUST 23, 2016

That’s one of the questions we asked ourselves as we conducted a survey of directors of public and private companies headquartered in the United States. Both Republicans and Democrats say the most effective board committee is audit/finance. Are corporate boards as polarized politically as the general population? METHODOLOGY.

Politics 8

Politics Committee Telecommunications Diversity 8