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Leadership Lessons On Listening, Questioning, And Moving Others To Act

Tanveer Naseer

Communicating effectively, becoming a more accomplished persuader, and helping others achieve their performance goals have long been foundational managerial roles. Schein and Daniel H. Schein, is a testament to the importance of asking questions in a way that enables others to feel comfortable giving honest answers.

Schein 248
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Resistance to Change is Cooperation for Improvement

Mike Cardus

This discomfort is Learning Anxiety.” – Schein pp. The change team or management must be prepared to implement all of them and monitor what is working and not working well. . For example, if the new working method necessitates teamwork, you must provide formal learning for teaming and team performance development.

Cooper 179
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Instead of Making People More Anxious. Make the Learning Easier :: Resistance to Change

Mike Cardus

Edgar Schein. Use how each person and the team responds as a chance to make the learning even easier. Once the team and I found what works we kept doing more of that. Instead of viewing the resistance as an issue it gave me a chance to see how each person and the team as a whole cooperates. Photo Credit. They all agreed.