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Why Organizations Forget What They Learn from Failures

Harvard Business Review

Following the Challenger explosion, NASA did take concrete steps to correct flawed organizational processes. For example, it increased both the number and status of safety personnel, and it strengthened safety operating procedures. ” Over time, though, several processes promote gradual forgetting.

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How to Manage an Insecure Employee

Harvard Business Review

Insecure employees are “hard to evaluate, hard to coach, and hard to develop,” says Ethan Burris, an associate professor at the McCombs School of Business at the University of Texas, Austin. It’s not an easy process. Ultimately, though, the goal is for your employee to operate more autonomously, says Burris.