HR Digest

JUNE 24, 2023

In this comprehensive guide, we will explore the concept of what HR analytics is, the benefits of HR analytics, HR analytics metrics and how it can transform businesses. Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals.

Metrics 98

Metrics Trends Compliance Analysis 98

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 9, 2012

But as Michael Lewis describes in Moneyball , the Oakland Athletics discovered that the metric the team's scouts used to choose players had nothing to do with whether those players would score runs. Leave aside, for the moment, which metrics you currently use or which ones Wall Street analysts or bankers say you should.

Banking 15

Banking Metrics Objective Retail 15

Harvard Business Review

NOVEMBER 12, 2018

The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. The goals include eliminating poverty, offering affordable and clean energy, achieving gender equality, protecting ecosystems, increasing responsible consumption and production, and much more. Progress is measured with 169 targets.

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). Focus on Learning, Not Pressure.

Motivation 11

Motivation How To Learning-by-Doing Retail 11

Harvard Business Review

JUNE 7, 2016

Operations in a Connected World. Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill. Insight Center. Sponsored by Accenture.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

JUNE 22, 2016

The goal is to identify a way that your and your network can create value together, using both your assets and theirs. Fourth, begin to operate a pilot of your network business by shifting small amounts of capital (including time, talent, and money) to the new initiative. This will require reporting on new metrics.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

MAY 9, 2014

In e-commerce, advances in tracking and analytics have made it possible for retailers to understand what individual customers are doing before they make a purchase, and to gather and analyze hundreds and thousands of data points to identify trends. Take Alex and Ani, which designs and retails jewelry, and Belk, a department store chain.

Retail 12

Retail Chief Technology Officer Technology Merchandising 12

Harvard Business Review

JULY 11, 2017

After repurposing many of the original structures and facades, the district is now evolving into a retail, restaurant, arts, and culture destination, a forum for local events, a flexible work space for businesses, and a residential area, all while evolving its manufacturing with 21 st century operations.

Real Estate 13

Real Estate Development Long-term Short-term 13

Harvard Business Review

AUGUST 7, 2018

It starts with a “vision” statement, moves on to “strategic themes” (six in all) and culminates in 28 “strategic goals.” Its other key stakeholders were distributors; customers-retail; customers-industrial/food service; consumers; and employees. It’s more like a dog chasing its tail.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

OCTOBER 23, 2017

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals. Use Data to Select People for Change Roles.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

MAY 23, 2012

In fact, the company has about 500 metrics that it tracks every day, the majority of them relating to the customer experience. One path to this third goal — call it Type 1 feedback — is closed-loop communication with customers. It tracks all those metrics. Did you know that an additional 0.1 Neither did I.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

DECEMBER 10, 2015

With that goal, we thought carefully about each of our clinical service lines: Are we the best at this service line? Five main factors make our clinical partnerships work: Joint operating committees that meet regularly. Participating retailers are promoted on the Silver Cross website, at health fairs, and on all marketing collateral.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

DECEMBER 7, 2017

Among other things, there is growing demand from both retail and institutional investors to align their capital with better environmental and social outcomes, and more resources going into index fund or quasi-indexing products. In both cases, social and environmental metrics matter for the business’s financial success.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

MARCH 22, 2017

Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. The metrics also changed. In a fragmented media and social landscape, marketers can no longer reach their goals for awareness and reputation just through paid media and PR. These members are 2.6 The results?

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. Truly reliable feedback and metrics. And if your metrics aren't trustworthy, then your compensation system won't be either.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

SEPTEMBER 21, 2016

Before joining Facebook as a security engineer in 2015, I worked in industries from consulting to manufacturing to retail. The system was an important development for our team because it gave us a clear, direct metric to demonstrate our value to senior management. Driving Financial Goals. This isn’t the case.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. Some have decades of experience in their industry. Some are recent graduates. What all have in common is a vision about possibilities.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

DECEMBER 25, 2013

To keep costs under control, you’d set goals for reducing it every year. Bush took over American Express’s far-flung service operations in 2005. Leaders kept a tight rein on costs, with goals for reducing average call time, improving customer satisfaction levels, and driving more service volume to the Web.

Call Center 9

Call Center Attrition Cost Center Learning-by-Doing 9

Harvard Business Review

JULY 11, 2017

The ultimate goal is to signal to the market that the digital acquisition is part of a series of moves that will help you adapt and win in the digitalization of your industry. Web scraping by Quad Analytix pulls assortment mix and price point data from multiple retail sites to help acquirers understand market dynamics. Insight Center.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

MAY 28, 2015

There is reason to worry that the reward system in our field, particularly in the publication process, is misaligned with the goals of good science. Citation metrics are widely used in faculty evaluations and routinely come up in tenure reviews. The questions of good for what and good for whom are worth revisiting.

Management 8

Management Retail Construction Ethics 8

Harvard Business Review

OCTOBER 29, 2012

These deficiencies are as common in health care and education as they are in manufacturing and retail. and then devising metrics for monitoring progress over the short and long terms. Ideally, goals should be visible to everyone and should be translated into companywide, group, and individual targets that are tracked frequently.

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

APRIL 28, 2015

Instead, they’re taught to focus on their income statement and optimize their operations around preserving profitability. On a short-term basis, the only thing they can expect in return for focusing on data is the headaches that follow from explaining, justifying, and evaluating their operations to colleagues and investors.

Business Model 8

Business Model System Management Supply Chain 8

Harvard Business Review

NOVEMBER 25, 2015

For example, a teacher driven by purpose values or identifies with the goal of educating and empowering children. We determined the weighting of each motive by conducting regressions between each motive and performance across industries, and then simplified to build a simple metric that ranges from -100 to 100. That’s high-ToMo.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

MARCH 8, 2018

Retailers know they have to find the right blend of digital convenience and in-person service. Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. First, what strategic goal would virtual care help achieve today? Fanatic Studio/Getty Images.

Health Care 8

Health Care Retail Strategy Licensing 8

Strategy Driven

DECEMBER 15, 2010

What’s optimal for you – with your goals and values – could very well be suboptimal for the next person. Within this framework the purpose is to maximize or minimize, as appropriate, the performance metric in the objective by assigning values to the decision variables that satisfy the constraints.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

OCTOBER 2, 2012

They're the people who determine which products appear on the shelves of the world's largest retailer. Building the Sustainability Consortium (TSC) with many of the world's largest consumer products companies and big retail competitors. But greening its supply chain has been a tough task.

Performance Review 8

Performance Review Retail Supply Chain Review 8

Harvard Business Review

OCTOBER 20, 2014

Here, for example, are the company’s net income and cash flow over the past decade: The difference between the top and bottom lines here is mostly about investments in buildings, machines, and other things, which are written down over time in the income statement but ignored in calculating operating cash flow. Finance Internet Retail'

Retail 21

Retail Finance Parcell Depreciation 21

Harvard Business Review

MAY 13, 2015

The core disruptive concept is that the “pipe” created by the cable MSOs (multiple system operators) no longer provides the sole gateway to consumers’ television screens. Think about messaging: We’ve relied on mobile phone operators (AT&T, Verizon, et al.) to send text messages. ” Data.

Brand 8

Brand Disintermediation Media Metrics 8

Strategy Driven

NOVEMBER 1, 2023

Implementing a data-driven approach means analyzing market trends, consumer behavior, sales metrics, and other relevant data to make informed choices. For instance, if an online retailer notices through data analysis that a particular product category is seeing a surge in interest, they can prioritize it in their marketing efforts.

Tactics 103

Tactics Content Core Competence Marketing 103

Harvard Business Review

DECEMBER 20, 2010

In February, Wal-Mart said it would eliminate 20 million metric tons of GHG emissions from its supply chain. GM announced that 62 of its plants now send zero waste to landfill , and UK retailer Marks & Spencer reached a 92% diversion rate on the way to its zero goals. Big goals were back. Recession-schmecession.

Supply Chain 15

Supply Chain Retail Globalization Price 15

Harvard Business Review

MARCH 31, 2016

It both funds day-to-day operations and generates profits for the future. The three-box framework has challenged us to redesign the planning process, which would allow us to brainstorm Box 2 and Box 3 nonlinear initiatives in addition to undertaking Box 1 operational excellence initiatives. To be sure, the present is vitally important.

Innovation 8

Innovation Hedge Management Govindarajan 8

Harvard Business Review

MARCH 27, 2017

In many parts of the world, the increased operational and infrastructure costs are simply passed on to consumers. Its managerial team first formed a working group of personnel from business units across the organization — from retail and asset management to planning and maintenance crews. As one U.S. Australia, Israel, the U.K.),

Industry 8

Industry Supply Chain Incentives Technology 8

Harvard Business Review

DECEMBER 20, 2011

Increased demand for transparency and its close partners, (a) the quest to define and develop useful sustainability metrics and (b) the growing sustainability data explosion. One of my favorite new partnerships is the new Sustainable Apparel Coalition , an impressive mix of powerful retailers, apparel manufacturers, and NGOs.

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

JUNE 13, 2012

The athletic apparel giant has also engaged a broad base of partners (and competitors) in innovation toward that goal. Another global retail giant, The Coca-Cola Company, has been celebrated for its water stewardship initiative. They offer up a powerful reframing of the metrics from, as judge Dov Seidman put it, "how much" to "how."

Organization 13

Organization Cooper McKinsey Long-term 13