Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. Every step of the process was measured, and real-time metrics were easily accessible. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.

Organization 10

Organization Tactics Call Center Metrics 10

Harvard Business Review

NOVEMBER 12, 2018

The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. The goals include eliminating poverty, offering affordable and clean energy, achieving gender equality, protecting ecosystems, increasing responsible consumption and production, and much more. Progress is measured with 169 targets.

Execution 9

Execution Incentives How To Committee 9

Harvard Business Review

SEPTEMBER 19, 2017

” Many managers can easily recite the business case for ethics: Who doesn’t want better risk management, deeper employee engagement, reduced regulatory costs, public trust, and a lure to purpose-driven Millennials? Metrics Are Not Your Friends. The dominance of the win-win orthodoxy is a sign of progress.

Ethics 12

Ethics Short-term Long-term Supply Chain 12

Harvard Business Review

SEPTEMBER 10, 2012

It tends to be short-term, uses familiar (traditional) metrics and development systems like Stage Gate. The risks-rewards are relatively low. Because consensus and familiar metrics are death to breakthrough. Breakthrough metrics and decision-making must be applied in totally opposite ways. So let's talk about incremental.

Process 15

Process Innovation Stage-Gate Net Present Value 15

Harvard Business Review

JUNE 7, 2017

That’s why cybersecurity efforts have to focus on risk management , not risk mitigation. For example, your company’s risk areas may include customer data loss as well as the regulatory costs and PR fallout that can affect the company’s reputation. But this pessimistic outlook makes for a very tough sell.

Execution 8

Execution ROI Metrics CEO 8

Harvard Business Review

AUGUST 10, 2018

While AI will be deployed to manage certain tasks, including higher-level decision making, the technology’s true power is in augmenting human capabilities — and that holds true in the supply chain. How companies are using artificial intelligence in their business operations. Insight Center. Adopting AI. Sponsored by SAS.

Supply Chain 8

Supply Chain Technology System Engineering 8

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.

Operations 15

Operations Chemicals CEO Metrics 15

Harvard Business Review

JANUARY 27, 2014

” But our goal isn’t simply to minimize the influence of luck; it’s to minimize the chance that bad luck will lead to an unacceptable circumstances, be that starving, divorce, failing to achieve the autonomy you crave, etc. .” Career planning Risk management Skill vs. luck' Here are three answers.

Career 8

Career Planning Kahneman Uncertainty 8

Great Leadership By Dan

SEPTEMBER 3, 2013

Just as performance metrics are closely scrutinized, leaders must gather data from employees to gather perceptions of the leader''s service to employees. Examples: an accounting manager could shadow HR for a day or an person in operations could learn more about the sales process.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Strategy Driven

JULY 24, 2014

There is no written charter, and minimal involvement of the business executives in defining the improvement goals. Without baseline measures, there is no quantitative data to see how critical this problem is, as well as data to see what the current values are and what kind of goal values should be set for the improvement.

Project 57

Project BPM Critical Success Factor Process 57

Harvard Business Review

FEBRUARY 5, 2018

It’s no secret that organizations have been increasingly turning to advanced analytics and artificial intelligence (AI) to improve decision making across business processes—from research and design to supply chain and risk management. These may be opportunities within a single line of business (e.g.,

Supply Chain 8

Supply Chain McKinsey Engineering Agility 8