Harvard Business Review

JUNE 14, 2017

The company used to focus on aggressive sales goals — specifically, generating 200,000 new credit card customers per month. However, through a new culture and technology strategy, the company pivoted and raised its Net Promoter Score by 18 points. Insight Center. Putting Data to Work. Sponsored by Accenture.

CRM 10

CRM Banking Learning-by-Doing Wilde 10

Harvard Business Review

FEBRUARY 26, 2018

By applying design thinking, a concept popularized by IDEO founder David Kelly and Stanford’s d.school, which was first applied to the design of physical objects, then other products, such as technological tools, and now to more complex challenges across a wide variety of industries. Each phase has its benefits.

Planning 8

Planning Participative Wilde Film 8

Harvard Business Review

SEPTEMBER 22, 2014

So when someone sells you a tool, how can you verify that the black box is fit for its purpose or even lives up to the vendor’s claims? Decision making Information & technology' Predictive analytics often sounds a bit like quantum mechanics: fiendishly complex to look at and wildly counter-intuitive.

Credit Scoring 10

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Harvard Business Review

MAY 16, 2013

For millennia people have run by feel, an "art of combining our breath and mind and muscles into fluid self-propulsion over wild terrain," says Christopher McDougall in his anthropological study of the topic. Imagine if Taylor had the tools we''ll have now. Managing yourself Productivity Technology Time management PDF MBWA'

Taylorism 8

Taylorism Taylor Wireless Early Adopters 8

Joseph Lalonde

MARCH 14, 2018

The more I delight in His Word and letting it permeate into the fabric of my soul has given me the essential tools to build an unshakable foundation as a leader. I have found that with self-awareness comes clarity about my goals and vision for my life. I set goals and stick with my plan to achieve them. We create our own drama.

Succession 316

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Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Start small and build up.

Press Release 100

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Harvard Business Review

DECEMBER 23, 2015

degrees Celsius , or even 2 degrees (the stated long-term goals). Companies and global governing bodies set visionary global goals. Goals matter. To start, the UN, in a parallel with the climate negotiations, released in September the ambitious Sustainable Development Goals. And we’ve seen a lot of them this year.

Supply Chain 8

Supply Chain Apparel Energy Price 8

Harvard Business Review

MARCH 26, 2013

But, he also knew that the ability to connect so many people offered a huge opportunity to stay true to his goal of melding his career and his intention to make a positive difference in the world. When I find this happening, I use this simple tool to get a broader perspective. We are reacting instead of being strategic.

Wilde 14

Wilde Career COO CEO 14

Harvard Business Review

JANUARY 23, 2018

So what makes artificial intelligence/machine learning (AI/ML) champions confident that their technologies will be immune to comparably counterproductive outcomes? The enterprise history of personal productivity tools offers plenty of unhappy litanies of unintended consequences. They shouldn’t be so sure. Insight Center.

Software 8

Software Learning-by-Doing Technology Compliance 8

Harvard Business Review

OCTOBER 28, 2013

In a recent HBR article, Paul Nunes and I introduced the term Big Bang Disruption to signify innovations that, thanks to rapidly advancing technology, come out of the box both better and cheaper than alternative solutions already in the marketplace. The new law’s goal was to restart the stalled U.S.

Disruptive Innovation 8

Disruptive Innovation Finance Venture Capitalist Supply Chain 8

Harvard Business Review

NOVEMBER 9, 2018

They are also discussing ways to prevent China from forcing Western companies to transfer technology to Chinese firms. Forced technology transfers and theft. Now let’s turn to the forced transfers or theft of digital technologies. Either option would significantly increase opportunities to restrain SOE abuses.

Proposal 10

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Harvard Business Review

OCTOBER 1, 2018

Individuals and interactions over processes and tools. For example, in common practice, processes and tools have become the driver of work, not individuals and interactions. The goal of the pod is to drive collaboration. The team uses tools that prevent real collaboration. Customer collaboration over contract negotiation.

Agility 8

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