In the CEO Afterlife

SEPTEMBER 3, 2012

In terms of rectification, you have to look at the issue in the context of whether the problem is a short-term blip or the beginning of a long-term shift to your business or industry. Do you have the right people in place to minimize its impact or to lead you out of the short-term crisis?

Short-term 232

Short-term Long-term Advertising Hammer 232

CoachStation

MARCH 7, 2016

CoachStation provides consulting and business advisory, coaching / mentoring and human resource related offerings. As mentioned, they are long term relationships and friendships based on a shared belief in values, doing the right thing, giving natures and of course highly capable and skilled people.

Self-aware 146

Self-aware Ethics Tools Finance 146

Deming Institute

APRIL 7, 2016

Given a standard to reduce employee turnover, one vice president of human resources simply changed the formula for calculating turnover. You will often see such stroies about successful sports teams and how their season long slogan helped them succeed. This change reduced the turnover ratio while improving nothing.

Deming 28

Deming System Incentives Short-term 28

Harvard Business Review

OCTOBER 18, 2018

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. It had been a long day at the company’s Birmingham, England, headquarters, and in the early evening the two were going over the evaluations of each of Lance’s direct reports.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

OCTOBER 29, 2015

The rise of experimental evaluations within organizations — or what economists refer to as field experiments — has the potential to transform organizational decision-making, providing fresh insight into areas ranging from product design to human resources to public policy. Use a big hammer. Record these details.

Hammer 8

Hammer Advertising How To Customer Loyalty 8