Hammer Human Resources Marketing Short-term 
In the CEO Afterlife
SEPTEMBER 3, 2012
In terms of rectification, you have to look at the issue in the context of whether the problem is a short-term blip or the beginning of a long-term shift to your business or industry. Do you have the right people in place to minimize its impact or to lead you out of the short-term crisis?
Deming Institute
APRIL 7, 2016
Watch this short video for a great story illustrating this problem in action: There may be cases in which incentives work only as intended, but I suspect they are relatively rare. Given a standard to reduce employee turnover, one vice president of human resources simply changed the formula for calculating turnover.
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