Hammer, Leadership, Marketing and Seminar

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Hammer

Leadership

Marketing

Seminar

What investment in your business are you REALLY making?

Strategy Driven

FEBRUARY 9, 2015

Return on leadership. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. Many Happy Returns : Return on training. Return on morale.

ROI

ROI Customer Loyalty Airlines Loyalty

The hard side of training, and the soft side of learning.

Strategy Driven

JUNE 25, 2012

BIGGER REALITY: If companies like Halliburton are able to sell hammers to the government for $6,000, somehow you should be able to get your price if you are within a few points or dollars of your competition. .’ REALITY: ‘The customer only buys price’ is an excuse propagated by weak and lazy salespeople.

Training

Training Price Hammer Customer Loyalty

Leadership Digital

What investment in your business are you REALLY making?

The hard side of training, and the soft side of learning.

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