Harvard Business Review

APRIL 6, 2018

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” But have they produced a plan with a strategy? Sorry folks, but not even one of these responses is a strategy. So naturally when they think “strategy” they focus on what they do.

Strategic Planning 15

Strategic Planning Planning Objective Seminar 15

Harvard Business Review

APRIL 7, 2016

According to the Society for Human Resource Management (SHRM), late 2015 was the most difficult hiring period in four years. These days, I advise Fortune 500 executives to treat talent as they would customers: Understand their behavior, and design recruiting strategies that meet them where they are.

Marketing 8

Marketing Strategy Hammer Media 8

You're Not the Boss of Me

NOVEMBER 21, 2010

There is a proverb that says, “ If the only tool you have is a hammer, everything looks like a nail&#. This speaks to the dangers of clinging to, and operating from, narrow perspectives. How they manage conflict. In my observation, it always seems to come down to how team members communicate with each other. What do you think?

Learning Organization 56

Learning Organization Senge Organization Learning-by-Doing 56

Harvard Business Review

NOVEMBER 13, 2012

Creating and Capitalizing on the Best New Management Thinking. Part of our initial response was to rank management gurus according to the measurable influence of their ideas; we were the first researchers to use scholarly methods to do so. For example, a British study showed the precise ways in which management gurus in the 1980s U.K.

Prahalad 16

Prahalad Hamel Core Competence Leadership 16

Harvard Business Review

JUNE 10, 2011

An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers. In other words, this camp favored a bottom-up pull approach, although it would have allowed for a few experts and training focused on managers and supervisors as part of their jobs.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 13

Survey Execution First-mover Advantage Technology 13

Harvard Business Review

JULY 18, 2014

He had grown up in northwestern Germany, where his father owned mills that heated small amounts of charcoal and iron together to make steel that could be hammered and sharpened into knife blades. Their biggest customers were blacksmiths who hammered a few inches of heated iron bar into a horseshoe or a hinge.

Industry 8

Industry Hammer Transportation Technology 8

Harvard Business Review

MARCH 20, 2017

A strong, transparent, and trust-driven culture plays a central role in driving a scale-down decision and in managing the process as the it unfolds. Hammering home the point, the client added, “It’s probably a good time to terminate our contract.” Managing Cash. Home Run Media’s Turning Point.

Media 9

Media Hammer Software Company 9

The Horizons Tracker

OCTOBER 21, 2020

Task management. Chess supremo Garry Kasparov famously noted after his battles with IBM’s Deep Blue, that an intermediate human player teamed with a computer was better than either an expert human or a super-machine operating independently. around its introduction.” around its introduction.”

Govindarajan 87

Govindarajan Technology Hammer Process 87

Harvard Business Review

JANUARY 11, 2017

Looking at LVMH’s efforts, I’ll highlight three areas where I see great impact and innovation: managing carbon and energy, building a connection with customers around brand purpose, and working closely with suppliers. Managing Carbon and Energy. I’ll then discuss some of LVMH’s challenges. ”

Supply Chain 8

Supply Chain Payback Period Brand Energy 8

Strategy Driven

MAY 4, 2020

Much of the modern business tools and systems are so intuitive that there is less manual input or operation than ever while maintaining excellent quality. Instead of accepting that there is one way of doing things, it’s always beneficial to seek out upgraded technologies that could improve your business’ overall operation.

Hammer 67

Hammer Efficiency Tools Innovation 67

Harvard Business Review

MARCH 1, 2017

Seeing compensation as the primary or only tool we can use to motivate high performance is like trying to build a house with only a hammer. Managers generally start out with the best of intentions. Try to harvest some of that boss’s motivational strategies and make them your own. How did this boss make you feel?

Motivation 8

Motivation Hammer Video Objective 8

Harvard Business Review

DECEMBER 4, 2017

The discussion with Michael Toffel and Rebecca Henderson of Harvard Business School, Tensie Whelan of NYU’s Stern School of Business, and Andrew Winston of Winston Eco-Strategies has been condensed and edited for clarity. We need tools to assess progress for external stakeholders, consumers, and managers. It’s a start.

Project 8

Project Advice Henderson Short-term 8

Strategy Driven

APRIL 22, 2011

The business environment may change, but no management trend can displace the core laws, proven over centuries, of excellent leadership. But if your employees take a risk and fail, and you come down on them like a hammer, guess what? There are two basic operating modes for organizations under high-stakes execution pressure.

CEO 57

CEO How To Venture Capitalist Follow-up 57

Harvard Business Review

SEPTEMBER 16, 2014

Noble: Impact investing is about strategy. Even in the most hard-nosed of private equity firms or hedge funds you will find that people align with strategies that mean something to them, that they’re passionate about. Noble: Economies and business operate in very complex systems. So here’s the money management industry.

Insurance 9

Insurance Bond Hedge Bottom-up 9

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. To Pipp’s amazement, one car purchased was 100% snap fit.

System 74

System Productivity Products Deming 74

Strategy Driven

FEBRUARY 9, 2015

The receptionist or telephone operator. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. Video proof is the new proof.

ROI 50

ROI Customer Loyalty Airlines Hammer 50

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

NOVEMBER 1, 2012

The editorial page of the New York Times recently hammered Mitt Romney with a piece called " A Big Storm Requires Big Government." I'm not advocating that FEMA cease operation tomorrow and leave the residents of New Jersey and other areas affected by Sandy on their own.

Real Estate 10

Real Estate Incentives Insurance Hammer 10