Strategy Driven
MARCH 21, 2011
Hershman and Dr. Michael Hammer. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes.
Sales Wolf Blog
AUGUST 9, 2010
. In the latest installment to his Little Big Things video series Tom Peters declares war on these systems and encourages managers to make it easy for all members of an organization to identify problems with an organization's systems and provide bottom-up feedback for improving the way the company operates.
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Strategy Driven
APRIL 22, 2011
But if your employees take a risk and fail, and you come down on them like a hammer, guess what? There are two basic operating modes for organizations under high-stakes execution pressure. .’ Great organizations encourage risk-taking. Because innovation requires it. There can be no reward without risk. All rights reserved.
Strategy Driven
FEBRUARY 9, 2015
The receptionist or telephone operator. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. ! Video proof is the new proof.
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