article thumbnail

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

 In the latest installment to his Little Big Things video series Tom Peters declares war on these systems and encourages managers to make it easy for all members of an organization to identify problems with an organization's systems and provide bottom-up feedback for improving the way the company operates.

Blog 124
article thumbnail

Your Strategic Plans Probably Aren’t Strategic, or Even Plans

Harvard Business Review

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” At the start of my public seminars on strategic planning I ask attendees, who rank from board members and CEOs to middle management, to write down an example of a strategy on a sheet of paper.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Great Negotiator’s Essential Advice

Harvard Business Review

To help shape a shared understanding, Koh recruited an MIT team that had independently built an analytical and financial model of a seabed mining operation to give a series of influential seminars and analyze proposals for feasibility. Minimize, then expand your circle.

Advice 8
article thumbnail

What investment in your business are you REALLY making?

Strategy Driven

The receptionist or telephone operator. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. Video proof is the new proof.

ROI 50