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Top Down Leadership Does Work, If You’re Stuck in the Industrial Age

Lead Change Blog

Think about it: what would a company be like without top-down leadership to set goals and priorities, direct resources and operations, plan strategies, and make sure those strategies are being implemented? So it does work.

Industry 150
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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 12
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Reflections on the Fabric of the Toyota Production System

Deming Institute

He did not believe the results and instructed the team to repeat the assembly operation. Pipp’s documentation of the striking difference in the assembly process within Toyota, by comparison to Ford, was to be found again in the early 1980s when teams from both Ford and General Motors began to routinely visit Toyota’s operations in Japan. .

System 74
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The Businesses That Platforms Are Actually Disrupting

Harvard Business Review

Surveying these changes, you might conclude that if your business isn’t a platform, you had better worry that one is coming your way. They’re “traditional” matchmaker businesses that have been operating platforms for connecting different groups of customers. They used new technology to hammer ad-supported media.

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Make Civility the Norm on Your Team

Harvard Business Review

I found that 98% of the workers I surveyed over the past 20 years have experienced rude behavior and 99% have witnessed it. When Christine Pearson and I asked people in one survey why they were uncivil, more than 25% blamed their organization for not providing them with the basic skills they needed, such as listening and giving feedback.

Team 8
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How We Learned (Almost) Everything That’s Wrong with U.S. Census Data

Harvard Business Review

Our field research showed that some traditional physical stores were rapidly blending the best of physical, web, and mobile to serve their customers, while others were simply being hammered by the growth of e-commerce. That couldn’t be right, since Walmart.com was a multibillion-dollar operation that year. So we started digging.

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Recruiting Strategies for a Tight Talent Market

Harvard Business Review

Part of its success is that the company supports a collaborative work environment and boasts transparent operations from the top down. ” In his family’s living room, his proud parents give him his “grandpappy’s” giant hammer. 1 form of self-expression.”