Harvard Business Review

SEPTEMBER 26, 2023

Technological progress and new digital products have perennially been relied upon for improving operations. Electronic Health Records (EHRs) were hailed as a cure to the inefficiency of paper-based systems. But the truth is, tech can often make bureaucracy worse.

System 19

System Bureaucracy Proposal Review 19

Skip Prichard

DECEMBER 9, 2021

Using simple pictures drawn on the back of a napkin, Dan Roam explained American health care, helped Peet’s Coffee earn a billion dollars, and is working with Google to redefine how the world thinks about the internet. Leadership Tip: Great communicators start by asking “What story does my presentation want to tell?”

Storytelling 130

Storytelling How To Audience Scenario Planning 130

Leading Blog

JULY 25, 2019

They require great technological conversions. But technology may, in fact, be a minor part of the task. The established companies want access to the startups’ technology expertise, while the startups want access to the established companies’ customers and data, this can be a match made in heaven.

Innovation 222

Innovation Organization Bottom-up Airlines 222

QAspire

NOVEMBER 18, 2014

Lisa Haneberg is an expert (and lifelong student) in the areas of organization development, management, leadership, talent management, and personal and organizational success. I think that the #1 mistake is failing to understand how our performance systems work. I love the challenge and possibility of creating my leadership practice.

System 177

System Books Health Care Blog 177

Next Level Blog

MARCH 23, 2021

Last week I had the pleasure of spending some extended time online with a group of coaching and leadership development colleagues. You should always consult with your health care provider before making big changes in your approach to health and wellbeing.). With that as background, here are the apps I use every day.

Class 245

Class Travel Health Care Quality 245

The Horizons Tracker

OCTOBER 28, 2020

The project, undertaken by South African civic technology company Grassroots, is believed to be the first training course delivered entirely on WhatsApp. The course is designed to improve the leadership skills of community organizers.

Education 92

Education Storytelling Health Care Content 92

Six Disciplines

SEPTEMBER 3, 2015

The Commerce Department’s National Institute of Standards and Technology (NIST) has named Casey Mackert, Director of Baldrige Services and Dr. Jan Garfield, Baldrige Client Coach at Six Disciplines Consulting Services in Findlay, Ohio, to the Board of Examiners for the 2015 Malcolm Baldrige National Quality Award. GAITHERSBURG, Md.—The

Quality 70

Quality Health Care Case Study Education 70

Frank Sonnenberg Online

APRIL 18, 2021

The deeper problem: An education system that does not produce qualified candidates from all walks of life and all segments of society. It is a profile. And admitting students based on their profile may have improved diversity scores, but it did not help those who were admitted succeed.

Diversity 138

Diversity Short-term Root Cause Analysis Class 138

HR Digest

DECEMBER 2, 2023

The SHRM study also found that 62 percent of employees reported health care/medical benefits as important job satisfaction components, and 41 percent valued defined contribution plans like 401(k). Right from the moment an employee joins the company, the kind of training provided becomes important to their retention.

Strategy 96

Strategy Metrics Report Examples 96

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

Health Care 8

Health Care Metrics Technology System 8

Harvard Business Review

OCTOBER 1, 2018

These numbers point to a clear need for better representation of female physicians in leadership. Before they can make progress, healthcare organizations need to see how well (or poorly) women are represented among their leadership. The Future of Health Care. Quantification. Insight Center. Sponsored by Medtronic.

Health Care 8

Health Care Leadership Diversity Career 8

Harvard Business Review

DECEMBER 14, 2016

Congress replace or revamp the Affordable Care Act, it is unlikely to halt America’s ongoing move from the rightfully maligned fee-for-service payment system to one that pays for “value” — the quality of outcomes relative to the price. Innovating for Value in Health Care. Insight Center.

Health Care 8

Health Care Industry Business Model Finance 8

Harvard Business Review

MARCH 3, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. What we describe as a "health care system" is no system at all.

Health Care 14

Health Care Champy Information Technology Insurance 14

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

JUNE 20, 2017

health care system spends almost a third of its resources — $750 billion annually — on unnecessary services and inefficient care. These tools are now being used across the continuum of care, from disease surveillance to chronic disease prevention to identifying patients who are at risk of deterioration.

Health Care 8

Health Care Long-term Tools Information Technology 8

Harvard Business Review

MARCH 1, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. At first blush, it would appear that entrepreneurship is alive and well in health care. Think instead about other industries.

Health Care 14

Health Care Biotechnology Mayo Pharmaceuticals 14

Harvard Business Review

DECEMBER 28, 2015

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

NOVEMBER 21, 2016

As payment and care delivery models shift in the United States from episodic, fee-for-service care toward population health and value-based reimbursement, health care leaders are focused more than ever on patient engagement as a key to driving down costs and improving outcomes. Innovating for Value in Health Care.

Health Care 8

Health Care Insurance Technology Survey 8

Harvard Business Review

MARCH 2, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. The challenge that we face — making health care affordable and conveniently accessible to most people — is not unique to health care.

Health Care 14

Health Care Disruptive Innovation Christensen Business Model 14

Harvard Business Review

DECEMBER 5, 2017

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. The ramifications for traditional care providers typically dominated by hospitals is going to be big and may happen fast. Carol Yepes/Getty Images. But back to the insurers.

Health Care 8

Health Care Insurance Incentives Venture Funding 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

FEBRUARY 2, 2017

While the president has stated on the record that he wants health care for everyone , his nominee for secretary of health and human services refused to back that promise in confirmation hearings. At the Program on Health Care Negotiation and Conflict Resolution, at the Harvard T.H. health care system.

Health Care 8

Health Care Politics Absenteeism Ryan 8

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Intermountain Healthcare is an integrated delivery system based in Utah and Idaho. Correctly managed, they lead naturally to patient-centered care.

Deming 28

Deming Health Care System Cost 28

Harvard Business Review

JULY 9, 2018

trillion, or almost 18% of its GDP , on health care — that’s $10,000 per person, twice as much as any other country in the industrialized world. We know this because in India innovators have found ways to deliver high-quality care to everyone — rich, poor, and virtually penniless — and make money doing it.

Health Care 8

Health Care Cost Entrepreneur Innovation 8

Harvard Business Review

FEBRUARY 24, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Health systems have to meet three fundamental objectives: Improve the health of individuals and the populations they serve.

Health Care 14

Health Care Innovation GDP Cost 14

N2Growth Blog

OCTOBER 31, 2010

While the term political leadership may have become an oxymoron, it is simply impossible to be a statesman and not be a leader… It has been said that a politician is concerned with winning an election, and a statesman is concerned with future generations. We simply need to restore principled leadership in Washington.

Blog 415

Blog Politics Short-term Long-term 415

Harvard Business Review

SEPTEMBER 17, 2013

Let’s hope that’s true for “value” in health care. Where other mantras – such as quality or managed care – have failed to galvanize the system’s diverse stakeholders, value may have a chance. Michael Porter has defined value as “health outcomes achieved per dollar spent.” Words can spearhead social transformation.

Health Care 8

Health Care Porter Long-term Short-term 8

Harvard Business Review

MARCH 2, 2018

Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes. We have closely studied three of these models: The Helix Center at Imperial College London, the Center for Innovation at the Mayo Clinic, and the Consortium for Medical Technologies at Massachusetts General Hospital.

Health Care 8

Health Care Innovation Mayo Stage-Gate 8

Harvard Business Review

DECEMBER 12, 2016

The starting point for achieving value in any health care system is to measure outcomes. Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. Innovating for Value in Health Care. Get Institutional Commitment.

Health Care 8

Health Care Committee Compliance Project 8

Harvard Business Review

OCTOBER 28, 2013

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management. There is no simple or single approach to building such a culture.

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

FEBRUARY 22, 2011

Editor's note: This post is the first in a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Supposedly, everyone working in health care wants the same thing: to help people get and stay healthy. In the U.S.,

Health Care 15

Health Care Innovation Pharmaceuticals Consensus 15

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

OCTOBER 30, 2013

Hospital systems in the U.S. Among the many changes ushered in with the new health care law is the shift to value-based purchasing, which ties a system’s Medicare and Medicaid reimbursements to the quality of the services it provides. are at a crisis point. hospital workforce overall was highly engaged. A Case in Point.

Health Care 8

Health Care Quality System Industry 8

Harvard Business Review

SEPTEMBER 24, 2013

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. Not everyone, however, is onboard yet, because part of the value-based equation is that hospitals will be paid less to deliver better care. How the Health Care World Will Change.

Health Care 8

Health Care Supply Chain Cost Quality 8

Harvard Business Review

DECEMBER 3, 2015

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. Above all, it requires strong resolve and adept leadership. Above all, it requires strong resolve and adept leadership. Leading Change in Health Care.

Health Care 8

Health Care Mayo Long-term Committee 8