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First Look: Leadership Books for January 2022

Leading Blog

Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. James Heskett provides a roadmap for achievable and fast-paced culture change. Growth is the goal.

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Creating A Customer-Centric Culture – The Disney Way

Tanveer Naseer

Heskett published their 10-year research project – “ Corporate Culture and Performance ” – in which they compared companies that intentionally managed their cultures to similar companies that did not. An organization must be ready and capable of accepting a new set of values. Values represent the core of the organization or its “soul.”

Heskett 100
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How Healthy Is Your Organization’s Culture?

Tanveer Naseer

But the majority of organizations seems to muddle through, now and then halfheartedly embarking on a culture project where they define their core values, vision, and mission statement – and then return to business as usual. Those are the ingredients of a positive culture, and they’re proven to boost productivity.

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Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

The Practical Leader

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. As change tsunamis relentlessly sweep the globe, adaptive organizations are getting stronger and unadaptive ones are being washed out to sea. Organization Learning (e.g. Expectations (e.g.

Heskett 49
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Keeping Your People Engaged in Tough Times

Marshall Goldsmith

Heskett and W. In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. organizations we characterize as "service profit chain leaders." Communicate, Communicate, Communicate Of course you're busy searching for business to keep the organization afloat.

Heskett 117
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How to Ignite and Sustain Organizational Growth

Skip Prichard

Yet, without the right culture, organizations cannot succeed short term, nor can they endure. With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. You develop a first-class organization by winning hearts and minds.

How To 108
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Thoughts That Make You Go Hmmm on… Recognition, Appreciation, and Celebration

The Practical Leader

” - Robert Townsend, former Amex and Avis executive and author of Up the Organization. Cooper and Aymen Sawaf, Executive EQ: Emotional Intelligence in Leadership and Organizations. “Celebration is given high priority in both organizations (Wal-Mart and Southwest Airlines). ” - Robert K. . ” - Robert K.

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