Next Level Blog

FEBRUARY 1, 2022

The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership. How do things actually get done? If you liked what you read here, subscribe here to get my latest ideas on how to lead and live at your best.

Company 246

Company Customer Intimacy Schein Long-term 246

Deming Institute

MARCH 25, 2019

There is a real simple notion of system which is kind of the cornerstone of what I’ve learned about the subject of systemic change…and that is when we say the word the system, what we really are talking about, although we usually do not know how to talk about it very rigorously, is a pattern of interdependency that we enact. There is no system.

Senge 63

Senge Education Deming Industry 63

Marshall Goldsmith

MAY 19, 2013

In a talk to the Drucker Foundation Advisory Board in 1993, Peter Drucker said, “The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.” Many organizations have historically operated on the “there is one best way” school of management.

Follow-up 147

Follow-up Learning-by-Doing Wireless Drucker 147

Strategy Driven

SEPTEMBER 12, 2011

Organizations that fail to continuously revise assumptions about their operating environment (i.e. But how is this done? Fighter Pilots and Special Operations teams have discovered and used a secret to continuous improvement – a tool every enterprise can benefit from. market) risk obsolescence or irrelevance.

Short-term 63

Short-term Tools Learning-by-Doing Schein 63

Harvard Business Review

MARCH 14, 2016

I was happy to hear him respond that he wanted to do exactly that — and I wasn’t surprised to hear him say that he didn’t know how to begin. And then I told him that I thought the single biggest opportunity for improvement was to create a more candid and feedback-rich culture.

Organization 8

Organization How To Cialdini Schein 8