Human Resources Incentives Operations Quality 
Strategy Driven
FEBRUARY 6, 2015
Sadly, this is what is thought of as “quality” in the digital age. Websites that sell products are digital platforms, not the arbitrators of quality in the business world. Quality is not something that managers assign others to achieve. Quality entails four concepts: Success is determined by conformity to requirements.
Strategy Driven
NOVEMBER 6, 2015
When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.
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Chart Your Course
APRIL 20, 2016
Facilitating a form of healthy competition among teams actually boosts productivity and work quality. One such way to encourage friendly competition is by offering rewards and incentives in each team building activity. A team is an essential operating unit in any organization. The Takeaway: No ‘I’ in Team.
Harvard Business Review
JUNE 22, 2018
HCCI is accredited by Joint Commission International, another endorsement for quality. HCCI outsourced back-office operations — human resources, accounting, finance, medical transcription, radiology — to low-cost but high-skilled employees in India. Patient testimonials were equally glowing.
Harvard Business Review
MAY 26, 2016
Workers specialize in simple, highly routinized operations. They are incentivized to complete operations as quickly as possible. In addition to improved product quality and delivery times, the lean approach has been linked to improved terms of employment. Operations in a Connected World. Insight Center.
Harvard Business Review
JULY 27, 2015
companies were making progress on the operations front, but now they seem to have lost their way—and business schools are in a position to help set them right again. In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. A few decades ago, U.S.
Harvard Business Review
JUNE 19, 2017
While initially designed to improve the responsiveness of software development teams, more recently agile has become the default team-based operational model for companies big and small, across industries and sectors, with the promise of a substantial and sustained spike in team productivity and efficiency. Go and See.
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