HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. By applying prescriptive analytics, organizations can optimize HR processes, such as recruitment, training, and performance management.

Metrics 98

Metrics Trends Compliance Analysis 98

In the CEO Afterlife

APRIL 22, 2015

At Zappos, CEO Tony Hsieh has set his cultural sights on a holacracy management system a radical change from conventional structures. Hsieh is still hell-bent on achieving a world of self-management and self-organization, but not through more cultural changes, through quicker evolution of that initial change.

Brand 100

Brand Core Competence Retail Advertising 100

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 8

Retail Chief Executive Officer Supply Chain Operations 8

Marshall Goldsmith

FEBRUARY 8, 2018

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. World authority on project management. Co-author: Predictable Magic.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

CoachStation

MARCH 7, 2016

CoachStation provides consulting and business advisory, coaching / mentoring and human resource related offerings. This meant from a young age I knew that leading, not just managing and working with people was something I would always pursue. I started building CoachStation (website, social media etc.)

Self-aware 146

Self-aware Ethics Tools Finance 146

Harvard Business Review

MARCH 29, 2018

The relentless rise of online retailers has led to deep soul searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions.

Retail 8

Retail Productivity Products Cost 8

Harvard Business Review

SEPTEMBER 4, 2015

Bureau of Labor Statistics , the two largest occupations in the United States are retail salesperson and cashier. Retail employees typically receive their work schedules one or two weeks in advance and even those schedules can change at the last minute. In 2014, the median age of a retail salesperson was 35.

Retail 8

Retail Operations Price Merchandising 8

Strategy Driven

JULY 27, 2017

If your business is to thrive, it is essential that you manage your workforce effectively. Human resources management is all about striking a balance between encouragement, rewards, and sanctions. If your business operates in the retail sector, you should invest in sales technique training.

Training 50

Training Budgeting Bottom-up Long-term 50

Harvard Business Review

MARCH 17, 2016

Important clues are emerging from a unique consortium of human resource executives and other leaders. This quadrant is optimal where work is stable and traditional rewards and performance systems are adequate. Technology evolves, but management and workplace arrangements evolve more slowly. Today, turbo-charged.

Human Resources 8

Human Resources Technology Globalization Trends 8

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. To get the "people" part of process improvement right, HR needs employees who can go toe-to-toe discussing operational changes with line managers.

Process 13

Process Compliance Operations Human Resources 13

Harvard Business Review

AUGUST 15, 2016

.” That’s when Callahan’s team took an unusual step: The team created and linked an employee feedback system to its customer feedback system, in order to flag interactions where customers and employees had different perceptions. Companies rarely connect the two systems. Insight Center. Turning data into action.

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

FEBRUARY 15, 2012

Given the unrelenting pace of change surrounding organizations in virtually every industry, companies are looking for executives who know how to innovate and introduce change, not simply caretakers who can manage the status quo. Senior management doesn't really encourage innovation, you'll hear. They won't let me take risks."

Innovation 15

Innovation Merchandising How To Proposal 15

Harvard Business Review

SEPTEMBER 4, 2015

Companies will maintain only a minimal full-time staff of executives, key managers, and professionals and bring in the rest of the required talent as needed in a targeted, flexible, and deliberate way. There are two reasons such a flexible work system is now plausible. The first is societal values.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

MARCH 17, 2017

In fact, any data that exists on work in an office reveals that most employees aren’t engaged , waste a lot of time in the office not working , and that employee underperformance persists despite the omnipresence of management. Labor is the most expensive and valuable resource at most firms. Knowledge workers do not. Why is that?

Real Estate 9

Real Estate Constraint McKinsey Cost 9

Harvard Business Review

APRIL 8, 2014

WellStar Health System offers a similar option for employees who have been with the company at least ten years. Michelin and WellStar Health System are two examples. Human resources Managing people Talent management' Prioritizing older-worker skills in hiring and promotions.

Absenteeism 8

Absenteeism Human Resources Talent Management Short-term 8

Harvard Business Review

DECEMBER 10, 2012

Models are verbal descriptions and visual representations of how systems work and processes flow. Closely related to Sales Linguistics is the accelerated trend of sales force language specialization based upon the following strategies: Industry verticalization focus (finance, government, retail, etc.) Intelligent" Territory Management.

Trends 15

Trends Analysis Politics Technology 15

Harvard Business Review

DECEMBER 6, 2010

Today, the guild mentality persists within companies, where functions such as marketing, sales, finance, IT, human resources and R&D all have their own area of special expertise. It can rapidly build demand, which reinforces the relationship with retail grocers. But Frito-Lay stocks its own products.

Operations 13

Operations Competitive Advantage Supply Chain Retail 13

Harvard Business Review

OCTOBER 31, 2017

It may feel as though the financial system hasn’t changed much in the decade since the downturn, but it has. Most of the regulation was meant to safeguard the financial system, and the taxpayers who had to bail it out, from another crisis. Many other financial firms including AIG, Fannie Mae, and Freddie Mac needed bail outs.

Banking 8

Banking Crisis Bottom-up Compliance 8

Harvard Business Review

SEPTEMBER 4, 2017

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management. For knowledge workers, time is incredibly scarce.

Human Capital 12

Human Capital Kaizen Agility Energy 12

Harvard Business Review

SEPTEMBER 8, 2014

These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. Human resources Information & technology Talent management' The promise of big data means that we are likely to get better at prediction in the future.

Succession 8

Succession Human Resources Information Technology Software 8

Harvard Business Review

OCTOBER 23, 2014

Energy, agriculture, insurance, retail, human resources — no industry is unaffected. Risk and outcomes, as the scenario plays out, will be managed by predictive models, which are powered by machine learning algorithms that will improve their accuracy rates over time. Think of it as a 360-degree/24-7 support system.

Health Care 8

Health Care Pharmaceuticals Information Technology Supply Chain 8

Harvard Business Review

OCTOBER 24, 2014

Here are some of the challenges that I’ve observed: Product management. So instead of creating another pill dispenser, it launched a compliance-enhancing system. Weekly e-mails with detailed reports can also be set up, creating a comprehensive system of medication management. Human resources. Operations.

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

APRIL 18, 2013

retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers. The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. In a previous post , I described how U.K.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

DECEMBER 21, 2011

And I'd also want team members who knew how to get people to adopt new skills and attitudes — experts in incentives, training and development, culture, communication, stakeholder management, and redeployment. For example, HR managers tend to defend the status quo. These are "people skills.". But it's also unusual.

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JULY 11, 2013

A cascading series of deadlines, operating systems, and reporting rules have to be arranged, tested, and communicated. But some of the businesses that would have been impacted by the employer mandate — in sectors like retail and food service — didn''t appear to be ready to comply with the law.

Health Care 8

Health Care Parcell Politics Policies 8

Harvard Business Review

SEPTEMBER 18, 2013

employees are not engaged at work, it seems that the majority of managers would greet that question with a blank stare. Those managers are missing key information needed to attract and retain talented staff — not to mention keep them actively engaged in turning out a superior product. Managing people Morale' Keep on questioning.

Morale 8

Morale Survey Learning-by-Doing Motivation 8

Harvard Business Review

OCTOBER 25, 2017

However, providing nutritious meals is not nearly enough; achieving sustainable health and lifestyle improvements requires educating patients about healthy eating habits, goal setting, exercise, mindfulness, and diabetes management. We are also looking to partner with a national retail supermarket chain to help us scale the initiative.

Class 8

Class Insurance Cost Health Care 8

Harvard Business Review

APRIL 19, 2016

manufacturers, wholesalers, and retailers, according to a leading technology industry analyst. This will not only challenge tax departments’ current calculations, but will also put increasing pressure on legal departments wrestling with IP asset and risk management. trillion in inventories held by U.S.

Supply Chain 8

Supply Chain Execution Analysis Technology 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

APRIL 20, 2017

For example, the Amazon Go retail store in Seattle has no cashiers or checkout lanes. Indeed, it is often overlooked that the human co-pilot is actually “training” the AI-driven social robotics, because every time the human makes a correction, the situation and the results are “learned” by the AI system.

Supply Chain 8

Supply Chain Outsourcing Call Center Organization 8

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

OCTOBER 18, 2018

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly.

Case Study 10

Case Study Team CFO Merchandising 10

Harvard Business Review

FEBRUARY 5, 2015

The three strategy propositions correspond to the traditional activity system of an organization. Unlike marketing, manufacturing, human resources, and other functions, a good strategy should cover the entire activity system of an organization. Comic Relief, by contrast, eliminated all of these.

Blue Ocean Strategy 8

Blue Ocean Strategy Strategy Execution Supply Chain 8

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. That helped account managers focus their pitch on the client’s business issues and build rapport. That bottom line sensibility is crucial.

P&L 8

P&L Banking Marketing Call Center 8