Human Resources Market Segmentation Operations Supply Chain 
Harvard Business Review
APRIL 18, 2013
retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers. Creating products and services for market segments of one (" mass customization ") isn''t easy. Collaboration Marketing Operations'
Harvard Business Review
AUGUST 8, 2014
Retooling HR makes organization leaders smarter by applying their existing sophistication about finance, engineering, operations and marketing to HR and talent decisions. Human resources Leadership Talent management' Yet this evidence is apparently not well-known.
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