Harvard Business Review

NOVEMBER 15, 2017

That’s why Alibaba and Amazon, for example, create and sprinkle autonomous cross-functional teams across their respective companies to invent and deliver products in new ways. These teams regularly come up with innovations that enable these online retailers to roll out more new products and services faster than their competitors.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

FEBRUARY 15, 2012

Fortunately, demonstrating your skills in this area doesn't demand that you singlehandedly develop a new breakthrough product or revise the company's overall business model. Lynn headed up a product management unit for a large consumer products company.

Innovation 15

Innovation Merchandising How To Proposal 15

Harvard Business Review

SEPTEMBER 3, 2015

Executives have a choice in how they run their operations. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. The score is a combination of three components: customer satisfaction, employee satisfaction, and productivity.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

SEPTEMBER 4, 2015

If retailers want to thrive by offering better jobs, they will need to change their operations strategy from one that uses people as interchangeable parts to one that is human-centered. As we all know by now, Toyota’s human-centered operations strategy allowed the company to produce higher-quality cars at lower costs.

Retail 8

Retail Operations Price Merchandising 8

Harvard Business Review

OCTOBER 18, 2018

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly. Nina laughed.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

AUGUST 6, 2014

In each iteration, we spent a lot of time thinking about what might make the best use of our existing product. 3721’s core product was essentially an early form of search: a browser download that helped users in China go directly to destination web sites. Alibaba was based in the south, in Hangzhou, and had about 2,400 employees.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

In the CEO Afterlife

NOVEMBER 4, 2012

On a productive day, aside from the mountain of dead trees (recycling hadn’t been invented in 1982), stacked polystyrene coffee cups and an overflowing ash-tray, there would also be a satisfying thick sheaf of “concepts.” We were just shifting product. Our product, and the clients. This has come as quite a shock I can tell you.

Advertising 265

Advertising Creativity Industry Bottom-up 265