Lead Change Blog

OCTOBER 18, 2018

Ambiguity prevents organizations from operating with focus, discipline, and engagement. It lurks in the background when you don’t know which of the dozens of metrics really matter, and thus can’t explain what success looks like or how you would know when you reach it. Lack of clarity runs the meeting with no agenda.

Short-term 211

Short-term Mayo Long-term Audience 211

Strategy Driven

SEPTEMBER 22, 2013

You just finished reading Complimentary Resource - Summer 2013 Mood Tracker Report: Empowering Employees to Improve Performance ! The post Complimentary Resource – Summer 2013 Mood Tracker Report: Empowering Employees to Improve Performance appeared first on StrategyDriven. Publications are entirely FREE to those who qualify.

Report 50

Report Resources Performance Review Human Resources 50

Great Leadership By Dan

NOVEMBER 19, 2020

Beyond these two metrics, we have asked the question, “How can a leader tell when an employee is struggling emotionally in a virtual world?” They operate in a fog, unable to focus or concentrate. Guest post by Guy Casablanca: Much has been written lately about how leaders can gauge productivity and performance in a virtual world.

Absenteeism 263

Absenteeism Participative Licensing Human Resources 263

HR Digest

MAY 6, 2024

An HRIS (Human Resources Information System) is a software solution that helps organizations manage and automate core HR processes like payroll, time tracking, and employee benefits administration. There are many central features that make up these human resource information systems. What is an HRIS?

Human Resources 52

Human Resources System Information Resources 52

HR Digest

JANUARY 19, 2022

As Artificial intelligence becomes more prevalent, businesses use it to improve their operations. Top 10 Applications of AI in Human Resource Management. This Artificial Intelligence, AI in human resource management, brings about an effective customer service department. AI in HR: What Exactly Does it Entail?

Human Resources 105

Human Resources Resources Learning-by-Doing Examples 105

HR Digest

OCTOBER 22, 2018

Companies must depend on their chief human resources officers (CHROs) in creating corporate values necessary to achieve success. But more CEOs rarely understand the true position of their CHROs, let alone giving them the necessary backup to operate in the required capacity. 2. Prescribing revenue-generating actions.

CEO 63

CEO CFO Human Resources McKinsey 63

HR Digest

JANUARY 12, 2024

The architects of this revolution are the bold and forward-thinking leaders in human resources. From recruitment to performance management, technology can streamline operations, provide data-driven insights, and enhance the employee experience. As we stand at the precipice of 2024, a revolution – not an evolution – awaits.

Leadership 109

Leadership Diversity CPO Career 109

LDRLB

MAY 29, 2012

Operational leaders will not trust HR if the department constantly bungles their transactions. Metrics are important but must be delivered in a way that serves and benefits the rest of the organization. These metrics must not simply create more work for other departments. Leadership hr human resources vanderpyl'

Human Resources 96

Human Resources Outsourcing Metrics Compliance 96

Strategy Driven

FEBRUARY 6, 2015

They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. Metrics are easily skewed and do not reflect the overall customer satisfaction. It applies to service industries and manufacturing operations. Customer retention.

Quality 50

Quality Metrics Strategic Planning TQM 50

LDRLB

MAY 29, 2012

Operational leaders will not trust HR if the department constantly bungles their transactions. Metrics are important but must be delivered in a way that serves and benefits the rest of the organization. These metrics must not simply create more work for other departments. Health workers file lawsuit over Telus payroll system.

Outsourcing 113

Outsourcing Human Resources Metrics Compliance 113

Mike Cardus

DECEMBER 9, 2013

Will, “He said he wants clearer objective metrics. Fifteen minutes before I saw this banner the operations & human resources managers were telling me about their individual incentive program to increase output. I ask, “ any guidelines on how he wants things changed?”. I have no f@#$ing clue what that means.”.

Performance Review 136

Performance Review Handbook System Objective 136

Eric Jacobson

JUNE 14, 2020

and global workplace tracking, including interviews of employees and managers from 160 counties, interviews with leading economists and roundtable interviews with CHROs (Chief Human Resource Officers) from 300 of the world’s largest organizations. A strong metric and reporting system are basic requirements.

Diversity 65

Diversity Metrics Efficiency Review 65

HR Digest

APRIL 9, 2024

In an exclusive interview with HR Digest, Trent Henry, EY’s Chief Human Resources Officer (CHRO), shares key strategies driving EY’s commitment to diversity, innovation, employee well-being, and leadership development. We track progress through standardized metrics and measurement.

Diversity 52

Diversity Career Globalization Learning-by-Doing 52

HR Digest

JANUARY 6, 2022

And as a company, we’ll lean into digitally enabled workflows and digital tools and resources for people to be productive working wherever they are. Digital transformation has fundamentally changed how we work, as we now have the ability to work anywhere.

Software 98

Software Engineering Learning-by-Doing Diversity 98

Eric Jacobson

JULY 7, 2019

and global workplace tracking, including interviews of employees and managers from 160 counties, interviews with leading economists and roundtable interviews with CHROs (Chief Human Resource Officers) from 300 of the world’s largest organizations. A strong metric and reporting system are basic requirements.

Power 50

Power Diversity Metrics Efficiency 50

CO2

DECEMBER 4, 2015

And that attitude is communicated to and frequently adopted by operating managers. The “human” in Human Resources goes missing. Do you have the time and resources to develop them? These are certainly important metrics, but not at the expense of the synergistic lift of the right team working together.

Policies 78

Policies Human Resources System Metrics 78

HR Digest

MAY 14, 2024

Technology in HCM The use of HCM software, such as human resources information systems (HRIS) or human resources management systems (HRMS), plays a crucial role in implementing these practices effectively. The importance of human capital management in determining the quality of work is considerable.

Human Capital 52

Human Capital Management Technology Efficiency 52

CO2

DECEMBER 4, 2015

And that attitude is communicated to and frequently adopted by operating managers. The “human” in Human Resources goes missing. Do you have the time and resources to develop them? These are certainly important metrics, but not at the expense of the synergistic lift of the right team working together.

Policies 60

Policies Human Resources System Metrics 60

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Chart Your Course

AUGUST 14, 2012

According to their human resource department, it is harder to get a job at Zappos than to be accepted at Harvard Business School. Do you have metrics in place to measure customer satisfaction and loyalty? TOOLS, PRODUCTS and RESOURCES The Great Workplace. 9) Customer and market focus. 10) Measure performance.

Newsletter 165

Newsletter Insurance Class Workshop 165

Strategy Driven

APRIL 3, 2014

Successful leaders in Medical Affairs, Clinical Operations and Medical Scientific Liaison positions will use their resumes to market themselves as cross-functional leaders that have made an impact across many aspects of the business—not just the scientific areas. You must appeal to all of these audiences.

Tactics 51

Tactics Execution Pharmaceuticals Human Capital 51

HR Digest

FEBRUARY 12, 2024

HRIS or Human Resource Information Systems, are critical aids for the HR team within any given organization. Human Resource Information Systems are digital tools that help with collecting and managing employee records in a more structured manner. Image: Freepik What Are HRIS Systems?

Software 52

Software Human Resources Performance Review System 52

HR Digest

NOVEMBER 9, 2021

Today, Erni is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employers in the world. Companies can work intentionally towards developing more allies and enabling existing allies with tools and resources to be the best version of themselves.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

Today, Ernie is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employer in the world. Companies can work intentionally towards developing more allies and enabling existing allies with tools and resources to be the best version of themselves.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

AUGUST 10, 2023

This is especially true in the field of Human Resources (HR), where the effective management of talent is crucial to the success of any organization. By analyzing HR data, organizations can identify areas of inefficiency and implement process improvements that save time, reduce costs, and enhance overall HR operations.

Metrics 92

Metrics Objective Analysis Talent Management 92

Harvard Business Review

MAY 3, 2018

The operating room is one of the most resource-intensive environments in our health care system. We developed Operating Room Cost Accountability (ORCA), a tool that compiles an itemized list of supplies used for each procedure a surgeon performs.

Cost 8

Cost Health Care Operations Metrics 8

Harvard Business Review

DECEMBER 12, 2013

That’s the implication of the current emphasis on big data and the use of metrics in HR, but the answer isn’t an easy “yes.”. In their role as line workers, teachers can be expected to respond to whatever metrics are applied to them. Does better data mean better employee performance and organizational outcomes?

Execution 8

Execution Metrics Human Resources Morale 8

Harvard Business Review

JUNE 8, 2018

Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 10

CFO Charan Intangible Assets Human Resources 10

Harvard Business Review

APRIL 4, 2011

Collectively known as "operational risks", these latter costs are substantial yet, if managed properly, could significantly, reduce the bottom line with few negative side effects. Of course, reducing costs by managing operational risks requires a change of mindset, a more comprehensive strategy and a change of heart.

Cost 15

Cost Metrics SWOT Operations 15

Harvard Business Review

MAY 8, 2018

We found that any type of leadership change will result in short-term adverse impacts on a firm’s operational efficiency, but outsider CEOs experienced a clear advantage in productivity gains. Because hospitals receive substantial governmental revenues, they make public their operating data, which we needed to calculate productivity.

CEO 8

CEO Competitive Advantage Productivity Products 8

Harvard Business Review

JULY 30, 2014

Charan has turned his attention to these organization dynamics in response to CEOs recognizing that technology, operations, access to financial capital, and even strategic positioning statements are less differentiating than their organization’s ability to respond to opportunities. Human resources Strategy Talent management'

Charan 9

Charan Human Resources Leadership Pipeline Decentralization 9

Harvard Business Review

SEPTEMBER 27, 2011

Perhaps it's easier to start by discussing the pathologies of a dysfunctional Chief of Human Resources Officer (CHRO). When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Your head of HR is hesitant to be accountable for meaningful metrics.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

NOVEMBER 9, 2016

Efficiencies gained in human resources and housekeeping can free frontline unit managers and clinical staff to spend more time at the patient’s bedside. Without such clearly defined standardized work for the day-to-day operations manager, two things happen. First, systems revert to previous behaviors and processes.

Health Care 8

Health Care System Metrics Operations 8

Harvard Business Review

MARCH 13, 2018

For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. He also shared supply discipline systems that reduced common inefficiencies.

Supply Chain 9

Supply Chain Operations Restructuring Conference 9

Harvard Business Review

OCTOBER 25, 2018

Among the findings: On average, HR leaders lag far behind other professionals in their ability to operate in a highly digital environment and use data to guide business decisions. Finding ways to improve HR’s digital acumen and data skills can challenge even the most well-resourced companies.

Skills 12

Skills Survey Technology Strategic Planning 12

Harvard Business Review

OCTOBER 13, 2014

Furthermore, once we start down a path and invest resources in it, we tend to justify our past investments by continuing down that path even when new information suggests that the path is unwise, a phenomenon known as the escalation of commitment. Change management Human resources Operations' Identify a target outcome.

Flextime 10

Flextime Call Center Human Resources CRM 10