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Lasting Change = Head Knowledge + Heart Knowledge

Michael Lee Stallard

Having a personal experience that validates or reinforces the head knowledge is often what it takes to know it in your heart and for the information to sink in and affect your attitudes, your words or your behaviors going forward. Seduced by a Management Fad” fallacy. Now that I’ve experienced it, I get it.” Don’t touch it.”

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Preview Thursday: Clarity First

Lead Change Blog

The manager who posts a vague job description is able to put off defining the specific responsibilities for the role. The project launched with ambiguous purpose leaves the project manager free to interpret results to his advantage. Ambiguity prevents organizations from operating with focus, discipline, and engagement.

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Encourage Employees to Talk More

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? Add it as a comment.

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Lessons from Mayo Clinic’s Redesign of Stroke Care

Harvard Business Review

At the Mayo Clinic Comprehensive Stroke Center Practice, we conducted a project to design and deliver care more customized to the needs of individual patients while reducing cost and resource constraints. Care for these patients could potentially be managed and monitored in the lower-cost NSPCU environment.

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Lessons from the Mayo Clinic on Using Data to Improve Surgical Outcomes

Harvard Business Review

Its neurosurgery department built a dashboard to track quality of care, negotiate contracts, and inform conversations with patients.

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How Mayo Clinic Is Simplifying Prenatal Care for Low-Risk Patients

Harvard Business Review

To address this problem, in 2011 a group at Mayo Clinic led by the Department of Obstetrics & Gynecology launched an initiative to transform prenatal care from this medicalized model to an innovative wellness model. In 2016 it was added as a standard care option at Mayo Clinic in Rochester, Minnesota.

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Bank of America: Yesterday and Today

Coaching Tip

Rushing into the shattered city, he managed to have $80,000 in gold loaded onto a horse cart covered with vegetables before fire consumed the bank building. Many investors are trying to put their arms around Bank of America’s problems and have been left fluttering in the wind,” says Mike Mayo, a bank analyst with Crédit Agricole in New York.

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