Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. Integration.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

JANUARY 10, 2012

In growth markets like Kenya and Malaysia, people needed to develop marketing and innovation skills. We came up with ' Global Enablement Teams ': we took the top people in mature markets and assigned them to help and mentor people in the growth markets. In developed countries, such as France and the U.K.,

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JULY 21, 2011

With the first approach, companies seek significant mismatches between their existing organizational capabilities and the markets they serve. They ask: Where are opportunities to introduce something totally unexpected in a market we already serve, with an offering we can deliver tomorrow with little additional investment?

Supply Chain 13

Supply Chain Sample Hedge Engineering 13

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. Increase market share? Innovate more effectively? Jumpstart process and cost efficiency?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

AUGUST 31, 2015

A lot of companies use an ever-more-sophisticated array of online social tools in an attempt to connect their people, get a flow of ideas going, and spur innovation. Why is the goal of a more collaborative and innovative organization so elusive? Social and collaborative tools alone do not create a flow of ideas and innovations.

Letter 8

Letter Participative Wilde Consensus 8

Harvard Business Review

JANUARY 31, 2013

First, the education market overall clearly fits Clayton Christensen's disruption theory : the seemingly inferior (but less costly) online education experience is coming from below and gradually encroaching on the for-now-superior-but-fat-and-happy classroom world. Education is basically that — knowledge sharing.

Education 8

Education Tacit Knowledge Execution Christensen 8

Harvard Business Review

SEPTEMBER 20, 2013

Content Innovation. Very importantly, they were able to avoid costly technology and implementation programs that would have surely fell short of usage and revenue expectations. The innovation consulting firm Innosight often refers to “$50 million in 5 years” as a reasonable target for a brand new business.

Execution 8

Execution Metrics Content Christensen 8

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

FEBRUARY 4, 2013

The technology employed in the seventies was a top-of-the-line sewing machine or a battery-powered forklift. How many analyses were required to complete that market segmentation report? What type of competitor analysis are you doing in order to evaluate that market? However, this is only one input, and often not the best one.

Market Segmentation 8

Market Segmentation Operations Project Report 8

Harvard Business Review

SEPTEMBER 11, 2012

Potentially, the streams of data coming just from social media and smart phones can help to predict shifts in the market, uncover fraud, explain customer behavior, and improve decision making like never before. The explosion of data available to organizations today truly is extraordinary.

Webinar 8

Webinar Open-book Information Media 8

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 103

Supply Chain Loyalty Content Efficiency 103

Harvard Business Review

SEPTEMBER 29, 2016

The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them.

Organization 8

Organization Development Mentor Incentives 8