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Breaking the Rules

You're Not the Boss of Me

They are also imposed to provide structure in organizational settings that support the work and build a broad framework within which individuals are free to operate and contribute. They stifle creativity and innovation. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

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Megastores Want to Be Like Mom-and-Pop Shops… Sort Of

Harvard Business Review

In the words of its executive vice-president and chief merchandising and marketing officer, “This is really the year of localization.”. It takes organizational, cultural, and operational changes. There are other operational considerations. Empowering store managers is the most critical shift.

Retail 8
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Startups Are Turning Customers into Lobbyists

Harvard Business Review

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. The petition was seen as instrumental in getting the city council to adopt new regulations which permitted Uber to operate legally. How can new firms overcome the regulations that protect incumbents?

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5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business Review

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. Conversely, superior user experience designs frequently inspire insight into innovative use-case opportunities.

Levitt 8
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What Happened When Linkin Park Asked Harvard for Help with Its Business Model

Harvard Business Review

Here at Machine Shop , the wholly owned innovation company of the alternative rock band Linkin Park, we identified the need to think differently years ago. For more than a decade, Linkin Park and Machine Shop enjoyed success and continued to innovate. of course). Photo by Lorenzo Errico. Enter Harvard Business School.

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Linds Redding’s Short Lesson in Perspective

In the CEO Afterlife

The creative industry operates largely by holding ‘creative’ people ransom to their own self-image, precarious sense of self-worth, and fragile – if occasionally out of control ego. But even artists have to eat, and the fuel of commerce and industry is innovation and novelty. Economically I probably helped shift some merchandise.

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How an NBA Team Thinks About Data, Talent, and Pricing

Harvard Business Review

Between ticket sales, sponsorships, merchandising, and media rights, Price Waterhouse Coopers estimates global sports revenues will grow to total roughly $145 billion. These aren’t mom and pop operations anymore. We now have entire conferences dedicated to the analytics of our business and our basketball operations.

Price 8