Harvard Business Review

JULY 17, 2015

But as Netflix and online media channels developed, Blockbuster was no longer unique in fulfilling that purpose, and the way it fulfilled it became anachronistic. The owners of Service Merchandise and Woolworth’s have both benefitted from this line of thinking.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

MARCH 29, 2013

Since its launch in 2009, the initiative has trained more than 50,000 young people in retailing, business operations, and basic entrepreneurship concepts. The company now operates the Coletivo initiative at over 150 low-income communities across Brazil. Creating Social Change With Social Media. Track Progress.

System 8

System Merchandising Retail Class 8

Harvard Business Review

OCTOBER 24, 2017

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. The petition was seen as instrumental in getting the city council to adopt new regulations which permitted Uber to operate legally. How can new firms overcome the regulations that protect incumbents?

Licensing 9

Licensing Proposal Retail Long-term 9

Harvard Business Review

JULY 31, 2017

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Neasden Control Centre for HBR.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

OCTOBER 9, 2014

A few hours earlier he had been visiting close friends, Camilo and María Veiga, in their home near the provincial capital, and had animatedly explained his plan to revamp the chain’s merchandising strategy and redesign some of its dowdiest stores. Results for the first full quarter of operation under the new strategy had been outstanding.

Case Study 10

Case Study Strategy Retail Merchandising 10

Harvard Business Review

MAY 5, 2016

So retailers dramatically shrink merchandising departments and defer procurement decisions to data-driven algorithms for selecting what goes on their shelves. Digitally-challenged media giants such as Bloomberg launch robo-journalism initiatives that empower software to custom-craft stories for subscribers with minimal human intervention.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

AUGUST 6, 2014

By mid-2004, however, the operation was mired in conflict over control and differences in management style. Zhou reportedly felt that the original Yahoos were overpaid and lazy, whereas the Yahoo team felt bullied and believed Zhou wasn’t focused on the Yahoo operations. Those issues slowed us down on the product side as well.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

JUNE 23, 2015

The band was distributing its self-produced first album, having created buzz for it in online forums and chat rooms and building a community there (this was several years before Facebook and Twitter transformed social media). Our business now operates like a tech startup, with less hierarchy and far more agility. Beyond Music.

Business Model 8

Business Model Merchandising Restructuring Fashion 8

In the CEO Afterlife

NOVEMBER 4, 2012

The creative industry operates largely by holding ‘creative’ people ransom to their own self-image, precarious sense of self-worth, and fragile – if occasionally out of control ego. Economically I probably helped shift some merchandise. This has come as quite a shock I can tell you. An elaborate hoax. The scam works like this: 1.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Harvard Business Review

MARCH 23, 2015

Between ticket sales, sponsorships, merchandising, and media rights, Price Waterhouse Coopers estimates global sports revenues will grow to total roughly $145 billion. These aren’t mom and pop operations anymore. We now have entire conferences dedicated to the analytics of our business and our basketball operations.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

DECEMBER 18, 2017

Over the course of several months, a digital platform was developed that could capture every fan interaction (whether a mobile check-in at the stadium, a profile update on the website, or a merchandise purchase online), deliver targeted promotional campaigns, and collect club mentions and other data from social media.

Sports 8

Sports Brand Content Industry 8

Strategy Driven

JUNE 22, 2012

Their words overstate, get into the media and are accepted by audiences as fact. ’ What they’re really selling: Retail merchandise. When one media insists upon having exclusive name rights to a special event, that’s the kiss of death. In One Easy Lesson. 1 in Sales. World Class. Wealth and Riches. We Earn It.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

JUNE 26, 2017

If your culture and your brand are driven by the same purpose and values and if you weave them together into a single guiding force for your company, you will win the competitive battle for customers and employees, future-proof your business from failures and downturns, and produce an organization that operates with integrity and authenticity.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

MARCH 31, 2016

Utilizing AgilOne, a predictive marketing cloud solution, we were able to break down data silos across marketing and operational systems, combining data from Lilly’s CRM system, website, and in-store interactions into a single unified platform to analyze and understand our consumer journey and preferences.

Marketing 8

Marketing CRM Brand Retail 8

Harvard Business Review

FEBRUARY 3, 2015

We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. And the merchandising vice president had difficulty understanding why “product” was one of the categories we were discussing.

Brand 8

Brand Reis Objective Merchandising 8

Harvard Business Review

JUNE 24, 2014

The way I think about it is — at least in the world that I work in, sort of tech and Internet media — bundles emerge as a consequence of the current technology. And so, ironically, the bundlers of that era were operating probably illegally, in the way that they were forcing the bundle and then price-fixing the bundle.

How To 14

How To Technology Industry Venture Capitalist 14

Harvard Business Review

MAY 3, 2018

The leading companies in online search, social media, and e-commerce are all based in one or the other of these two regions. and China have essentially won in the arenas of online search, social media, and e-commerce. In many cases, as with Skype, the size of the European operation shrank after the acquisition. Insight Center.

Company 8

Company Venture Capitalist GDP Retail 8

Harvard Business Review

NOVEMBER 19, 2018

Walmart went from a 3% share of the general merchandise retail market in 1982 to over 50% today. Walmart is the country’s largest employer and largest company by revenue and it reached that position through an operating model made possible by proprietary logistics software. That’s not how Vox Media does it.

Software 8

Software Company Competitive Advantage Henderson 8