Harvard Business Review

SEPTEMBER 12, 2012

Are customer preferences and habits changing due to enabling technologies and/or changing social norms? For much of the 1980s and 1990s, many parts of the startup ecosystem focused on communications, technology, and health care. And companies like Google, Apple, and even telecommunications titans are eying the industry.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

NOVEMBER 1, 2012

In the mid-90s as CEO of Medtronic, I was concerned about whether we could sustain the remarkable success in innovation that we had enjoyed during the previous 10 years. Then I read Clay Christensen and Joe Bower's 1995 article "Disruptive Technologies: Catching the Wave" in HBR. Nevertheless, we steadfastly supported the venture.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

SEPTEMBER 2, 2013

The technology community has become accustomed to Musk pushing the boundaries. The gap between Hyperloop and the state of infrastructure in the vast majority of developing countries is a demonstration of what economist William Janeway calls the Two Innovation Economies. There are exceptions, of course, like mobile technology.

Marketing 8

Marketing Transportation Disruptive Innovation Telecommunications 8

Harvard Business Review

AUGUST 27, 2012

The fact of the matter is that periodically, technologies or business model innovations allow start-ups to enter industries offering services that are generally cheaper and more accessible, but of far lower quality. This is the essence of what we call "disruptive innovation." It's disruption in its most basic form.

Rogers 15

Rogers Telecommunications Disruptive Innovation Innovation 15

Harvard Business Review

OCTOBER 28, 2013

Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace. The only sure thing, especially when it comes to technology, is continuous discontinuity. How can you build your organization’s ability to sense and respond to rapid improvements in technology?

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

AUGUST 1, 2013

This infrastructure sits on top of a publicly available substructure of assets and resources — telecommunications and the Internet, for example. Infrastructure and substructure support the information, processes, applications, rules, and channels that are the face of corporate IT. They''re the business''s brand.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

NOVEMBER 8, 2017

Consider, for example, a government payment system created in 2016 that was processing 100,000 transactions per month in October of that year, prior to the sudden demonetization. A year later, after demonetization, the same system is processing 76 million transactions per month.

Banking 14

Banking Long-term Short-term System 14

Harvard Business Review

JUNE 9, 2014

However, as much as macroeconomic reforms are needed, the future of the Greek economy will be determined by its competitiveness, which concerns costs, but is also measured by innovation. The key to such a change is developing an innovation-oriented industrial structure and a well-functioning innovation system.

Planning 9

Planning GDP Tourism Innovation 9

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

JANUARY 16, 2013

But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. It's in areas of the company such as knowledge management, innovation, communication, and better integration with the supply chain. To get the most out of social technologies, known collectively as Enterprise 2.0,

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

MARCH 12, 2012

We call this phenomenon reverse innovation — any innovation that is adopted first in the developing world, and then later in the developed world. Surprisingly, such innovations defy gravity and flow uphill from the poor to the rich. Reverse innovation will become more and more common. Phase 3: Local Innovation.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Should some specific talent management practices receive greater focus than others--that is, do they exert more influence on competency of an organization''s overall talent management process? And what did they say was their biggest concern?

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

JANUARY 25, 2012

Important as the technology and expertise may be, we find that most companies should focus first on high-quality data, process, people, and culture. Build "data to discovery to dollars" processes. Create processes to put data work across the enterprise. So where to begin? The technical challenges are legion. Together.".

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

OCTOBER 29, 2013

Technological improvements in health care have given us the quality of life we enjoy today. Enter Henry Ford, who revolutionized the industry with his manufacturing innovations , lowering the price of cars from $2,000 in 1908 to just $260 by 1925 — an 87% reduction! But the most innovative Indian hospitals are doing much more.

Health Care 8

Health Care Cost Lean Production Offshoring 8

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 11

CEO Contingency Plans Telecommunications Planning 11

Harvard Business Review

FEBRUARY 2, 2016

But Apple’s technological innovativeness is not the full story. Think about it this way: Most health apps that you can find in the App Store are a technological marvel. Apple, Samsung, and the others are stuck in a battle of sustaining innovations, which is about classic competition on who makes a better phone.

Industry 8

Industry Supply Chain Innovation Maturity 8

Harvard Business Review

OCTOBER 30, 2014

Consider the case of an Asian telecommunications company that found 20 percent of its marketing budget was being squandered in markets with the lowest lifetime customer value. In addition, the two leaders need to identify disconnection points between the two groups and develop processes to bridge them.

Marketing 10

Marketing Guidelines B2C Analysis 10

Harvard Business Review

DECEMBER 28, 2015

It is clear to us that the failure of different parts of the system — payers, providers, patients, professionals, policy makers, politicians, the public, and the press — to pull in the same direction is a serious drag on innovation and progress. Its structures and processes have been reengineered to maximize value.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

NOVEMBER 23, 2010

One software design firm we studied had a long-time partner that was trying to figure out how to hire and develop an "in house" group to manage network and technology hardware issues. But how often is this qualitative feedback seen as a sturdy platform for innovation and growth? Re-frame customer objections as new businesses.

Entrepreneur 14

Entrepreneur Strategy Telecommunications Software 14

Harvard Business Review

JULY 16, 2013

based telecoms, technology companies and internet platforms such as Google, Apple, Microsoft, Facebook, Amazon, Yahoo and even Dropbox. based technology companies is at stake here, as is the future of U.S./EU that can guarantee that appropriate processes and safeguards are in place). The utter disrespect with which U.S.

Globalization 9

Globalization Technology Information Technology Telecommunications 9

Harvard Business Review

MAY 16, 2011

True collaboration always has open-ended elements — ranging from precisely how new innovations will be implemented, to how products will fare in the market, and even to what priorities partners will pursue in the face of changes in the environment. Google uses a different approach to working with multiple external parties.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

OCTOBER 27, 2015

and China take the lead in tech innovation. Telecommunications, marketplace platforms, payment services, and postal and logistics systems are balkanized. Investing in innovation capacity. Some of the best places for such changes to take root are in the cities that become technology hubs: Berlin, London, Barcelona are examples.

Crisis 8

Crisis McKinsey Policies Globalization 8

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14