Harvard Business Review

AUGUST 4, 2014

“Importantly, this will be a much simpler, much less complex company of leading brands that’s easier to manage and operate.” ” Choosing to lead and manage in accord with that empirical insight has enormous organizational and operation repercussions. ” Does the leaner, meaner, and refocused Lafley 2.0

Brand 8

Brand DCF IRR NPV 8

Harvard Business Review

MAY 24, 2017

A veritable alphabet soup (ROA, RONA, ROIC, ROCE, IRR, MVA, APV, and the like) exists to measure our financial capital. A statistical analysis of metrics from Workplace Analytics and other factors revealed that top performers and average performers spent their time differently.

Human Capital 15

Human Capital Management Company ROCE 15

Terry Starbucker

MAY 1, 2011

I was in the cable television business (for 23 years), and part of my leadership role was to oversee field operations, which included the service and installation technicians. In this case, we went from “ Hit budget and greatly improve operating metrics ” (the goal) to “ serve our customers and support each other ” (the Cause).

IRR 295

IRR Leadership Metrics Goal 295