Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

JANUARY 7, 2014

He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture. One cultural tool you describe in the book is bosses who provide a “user manual” to their quirks—sort of an FAQ to how to deal with them. Leadership'

CEO 12

CEO FAQ Restructuring Performance Review 12

Harvard Business Review

AUGUST 22, 2011

Strategy-specific messages linked to your purpose become tools to help employees connect their day-to-day efforts with the aspiration of the company. For employees to fully understand how your strategy is different and better than the competition they need to be in touch with market realities.

Strategy 15

Strategy Education Content Storytelling 15

Harvard Business Review

MARCH 12, 2014

Fit is particularly important for senior executives since the research on this topic shows a direct link between an organization’s performance and the level of alignment between its strategy and the profile of top managers. The better a CEO fits with the company’s strategy and change needs, the more successful that CEO should be.

Strategic Fit 8

Strategic Fit Rogers CEO Strategy 8

Harvard Business Review

APRIL 8, 2015

Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. All this makes it clear why it can be so hard to devise and stick to strategies for pricing – let alone to pursue the many options for capturing more value that go above and beyond mere pricing decisions.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

DECEMBER 23, 2016

The company better aligned the workforce mix to its strategy, by optimizing different talent acquisition channels, manager spans of control (number of workers reporting to them), and worker mobility. Educate leaders on how and why to optimize a blended workforce.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

MAY 27, 2015

For each city or region the right mix of programs depends on what outcomes the leadership of that area is trying to achieve. The type of capital required and its source depends on the type of business, its stage of life, and its strategy for the future. A supplier might need a working capital loan to finance a big order.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Strategy Driven

JANUARY 24, 2011

And Its Execution Gap Closer Round-Up Execution Gap Closer #1: Netflix Netflix received considerable media attention this year as it demonstrated its ability to successfully execute its strategy to provide video over the Internet.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

NOVEMBER 17, 2017

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. But rarely are budgets linked closely to the strategy.

Execution 15

Execution Strategy How To Budgeting 15

Harvard Business Review

AUGUST 9, 2016

Almost every organization today is putting customer experience (CX) at the core of its strategy, aiming to provide products and services that meet customers at every touch point. But who is going to break down silos, connect the dots of the customer experience, and drive its improvement?

Marketing 9

Marketing Content Insurance Brand 9

Harvard Business Review

FEBRUARY 7, 2018

” That advice served GE well in shaping its portfolio of businesses and its strategy for many years, but it’s not clear to us that it is as relevant any more. It may, in fact, be a dangerous strategy in today’s business environment. Can they shift from mass marketing to super-premium, direct to consumer strategies?

Strategy 12

Strategy Mass Marketing Business Model Brand 12