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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

The first type is known as tactical performance. Tactical performance is how effectively your organization sticks to its strategy. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely.

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Build a ‘Quick and Nimble’ Culture

Harvard Business Review

He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture. As human beings, we like to operate in small tribes. Excerpts: Why did you focus on culture? It’s the creation of silos.

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The 2010 Execution Round-Up: Six Companies That Couldn't 'Get It.

Strategy Driven

Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Many innovative ideas became the victims of in-fighting among managers who had competing objectives.