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The Case for Investing More in People

Harvard Business Review

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management.

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It's Time to Rethink Continuous Improvement

Harvard Business Review

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Admittedly, continuous improvement once powered Japan's economy. Question whether processes should be improved, eliminated, or disrupted. the United States.

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Hierarchy and Network: Two Structures, One Organization

Harvard Business Review

Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it. If you had told an average citizen in the year 1900 what this structure and those sets of processes were accomplishing everywhere today, they would have thought you daft.

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Capturing the Innovation Mindset at Bally Technologies

Harvard Business Review

These teams have disciplined processes to get the technology to market, generally with a one- to two-year product horizon. We bring to market a steady stream of innovative products and solutions. The Kaizen events create not only fresh ideas but also a spirit of learning and cooperation through the company.

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Silver Bullets Won't Fix Your Sales Force

Harvard Business Review

Design a high-impact sales process for communicating and delivering value to customers. Provide data, tools and resources for enhancing sales force insight about customers and supporting the sales process. These sales force effectiveness drivers are the spokes of a wheel that powers the sales force.

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