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The Danger of Denial

Marshall Goldsmith

In the 1980s, I appeared on a videotape that was widely distributed as part of a leadership development course for IBM managers. I don’t know much about telecommunications – it just seemed obvious. I just returned from a trip around the world. As an American, what I observed was sobering.

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Multicultural Leadership Starts from Within

Harvard Business Review

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

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Corporations Need a Better Approach to Public Policy

Harvard Business Review

Myriad potential public policy-related risks and opportunities for companies arise across a broad spectrum of political and economic systems — from the state capitalism of former Communist states to the “ mixed economies ” in traditional “liberal” democracies, from developed to developing markets.

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The Rise of the COO

Harvard Business Review

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

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China's Small Town Problem

Harvard Business Review

GE is headquartered in Fairfield, a small town in Connecticut, while its famous Leadership Development Center is located in Crotonville, New York. Microsoft, the biggest of them all by market cap, is based in Redmond, a city of 50,000 people and 16 km to the east of Seattle. The reason is simple.

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How to Design Work Projects for Maximum Learning

Harvard Business Review

Skill development is clearly a major priority for companies and managers these days. Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company.