Lead Change Blog

FEBRUARY 9, 2017

There are hundreds of thousands of resources that tell people about what it takes to be a leader. Studies have been conducted to prove that leadership is achievable. But leadership is a combination of some tangible things and some less tangible qualities. How do you turn yourself into a leader? What does it take?

Leadership 150

Leadership Learning-by-Doing Follow-up Self-aware 150

N2Growth Blog

JUNE 23, 2019

If you want to wow your customers simply keep your promises. Here is how this company treats its customers: I called for a fill-up in early-November (I wanted to run the insert for a Thanksgiving event ); I mentioned that I had smelled gas near the tank and asked that they send someone who could do an inspection prior to the fill.

Letter 170

Letter Follow-up Course CEO 170

The Recovering Engineer

NOVEMBER 25, 2013

I have been that new leader who pushed too strongly too early in the process. Personally, I apply what Straus teaches by asking six questions of both myself and others as we work to solve problems together. How do you define the problem? How you solve a problem hinges on how you define the problem.

Succession 221

Succession Brainstorming Workshop Skills 221

General Leadership

MAY 26, 2013

“Always do what is right and you won’t be sorry.” It is interesting to note that on a typical construction site, cement crews often do their work very early in the morning, before the other workers arrive. Character can be defined simply as who we are when no one is looking. ” Wilburn K.

Morale 150

Morale Class Learning-by-Doing Follow-up 150

Harvard Business Review

DECEMBER 30, 2014

In 2007, the same day Steve Jobs introduced the first iPhone and the same year Twitter debuted at SXSW, executive coach Marshall Goldsmith published a book called What Got You Here Won’t Get You There. Early in your career, these behaviors demonstrate that you are driven. Now, success hinges on interpersonal skill.

Long-term 14

Long-term Short-term Career Fashion 14