Harvard Business Review

MARCH 16, 2016

At a recent leadership summit we held at Twitter with 100 of our top global leaders, our agenda was to talk about our strategic direction and get aligned as a leadership team. Over the last 10 years we’ve seen the command-and-control style of leadership give way to a flatter, more collaborative approach.

Leadership Development 8

Leadership Development Development Leadership Mayo 8

Harvard Business Review

FEBRUARY 6, 2015

As part of this process, we formally surveyed more than 150 executives; the sample represented a broad cross-section of health care, with respondents serving in leadership roles at organizations as diverse as physician practices, hospitalist staffing agencies and large health systems.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

Harvard Business Review

OCTOBER 8, 2015

At Mayo Clinic, surgeons who perform lumpectomies or partial mastectomies for breast cancer work during the operation with the Frozen Section Pathology Lab to determine whether all the cancer has been removed. Yes, 20 minutes is valuable extra time in an operating room while the surgeon and staff wait for pathology findings.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

SEPTEMBER 27, 2012

Discussions about process improvement failures sprang up recently on two different LinkedIn groups I participate in, and most members cited a lack of leadership from the top as the primary reason. As Peter Hunter , a former naval officer and management consultant, has said , "People hate being told what to do.

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

DECEMBER 18, 2014

It used to be that hospitals and health systems operated as islands, selecting and purchasing medical supplies, devices and medications in isolation, and keeping their operational and leadership practices to themselves. An example of this type of collaboration is VHA’s Upper Midwest Consolidated Services Center (USMCSC).

Health Care 8

Health Care Retail Mayo Pharmaceuticals 8

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ).

Six Sigma 9

Six Sigma Drucker P&L Short-term 9

Harvard Business Review

OCTOBER 22, 2015

Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies. We believe that others can learn from Mayo’s disciplined approach for value realization projects. Gain senior leadership support.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

OCTOBER 11, 2011

Our own research on organizational strategy and leadership more broadly suggests a reason. Since 2010, we've been conducting an ongoing survey of managers' attitudes about the strategies of their organizations ( click here to take the not-for-profit version of the profiler). Why the disparity?

Crisis 12

Crisis Mayo Strategy Short-term 12

Harvard Business Review

NOVEMBER 21, 2016

And yet, as so many of us know who have attempted to manage our own care or tend to sick family members, the U.S. The average, low-risk patient must follow up on referrals to specialists, fill and manage medications, and comply with physical therapy and other regimes.

Health Care 8

Health Care Insurance Technology Survey 8

The Center For Leadership Studies

JUNE 8, 2023

The Situational Leadership ® framework was the product of over 50 years of pioneering research in leadership development and organizational behavior. One challenge with those discoveries is that many provided conflicting results regarding who leaders were, what they did and what the most effective style of leadership was.

Situational Leadership 52

Situational Leadership Hersey Blanchard Argyris 52

Harvard Business Review

NOVEMBER 1, 2013

For that reason we advocate an alternative: the partnership model, which relies on shared leadership among hospitals, insurance plans, and medical groups. This is the leadership structure needed to improve physician performance and overcome the tendency of doctors to try to maximize their individual compensation. Making the Model Work.

Organization 8

Organization Chief Executive Officer Health Care Insurance 8

Harvard Business Review

MARCH 26, 2018

” Famously, in 2013, Sheryl Sandberg, the chief operating officer of Facebook and a billionaire, published a book in which her advice for working women was to tell them to “lean in.” In achievement-oriented domains, women rate themselves no lower than their male counterparts in leadership-related dimensions.

Self-aware 12

Self-aware Chief Operating Officer Document Influence 12

N2Growth Blog

JANUARY 10, 2017

We currently operate in the era of ‘programmatic computing’, where data analysis involves heuristically searching for patterns in limited data sets, then performing operations on the result. The promise of AI is to shift the complexity of managing systems from the programmer to the program.

Positioning 150

Positioning Company Engineering Incubator 150

Harvard Business Review

DECEMBER 15, 2017

aren’t taught management skills in medical school. And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business.

Training 15

Training Health Care Management 360-Degree Feedback 15