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Breaking the Rules

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← The Language of Leadership in the 21st Century. From this perspective, I think it safe to say that the work of leadership includes breaking rules. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. ” Not only has this purpose served Nordstrom well for decades, but it has helped the company overcome the multichannel challenges most retailers struggle with.

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Develop Loyalty: Connect with Your Customers

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Develop Loyalty: Connect with Your Customers Published by Michael Lee Stallard on July 15, 2010 02:07 pm under Media Appearances , Uncategorized , connection culture , human value Now for something completely different!

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