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Why the Best Strategies Blend the Digital and Physical

Skip Prichard

Quality products that don’t break build customer loyalty. And availability of merchandise is what allows a company to make a sale – or not. It is this sort of operational excellence that needs to work hand-in-hand with a strong digital front-end to deliver great products and services. Rob Siegel. Rob Siegel.

Strategy 142
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135 Powerful Resume Action Verbs for Creative Positions

HR Digest

If you are a job seeker who wants to gain a creative leadership position, you want to pick action verbs that best describe your leadership and management skills. Example: Implemented company-wide book reading practice that led to better workflow and higher productivity. CREATIVE LEADERSHIP. Prioritized. Researched.

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Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business Review

Business leaders often think of “efficiency” and “productivity” as synonyms, two sides of the same coin. When it comes to strategy, however, efficiency and productivity are very different. At first glance, the definition of productivity appears remarkably similar.

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Performance Measurement

Strategy Driven

They might include sales productivity metrics such as market share, the company’s ability to charge premium prices relative to peers, or sales force productivity. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62
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With Ron Johnson Out, What Should J.C. Penney Do Now?

Harvard Business Review

A lesson for all businesses is when selling commodity-like products, unless customers believe you have the lowest prices all of the time, you routinely have to offer deep discounts. Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. Here''s what J.C.

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3 Changes Retailers Need to Make to Survive

Harvard Business Review

That’s why Alibaba and Amazon, for example, create and sprinkle autonomous cross-functional teams across their respective companies to invent and deliver products in new ways. These teams regularly come up with innovations that enable these online retailers to roll out more new products and services faster than their competitors.

Retail 10
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Why Tesco’s Strengths Are No Longer Good Enough

Harvard Business Review

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion in 2013, and operating profits increased 65% to $422 million. billion to $8.6

Retail 11