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The Impact of App Loyalty Programs on Customer Retention Rates

Strategy Driven

App loyalty programs have emerged as a preeminent strategy to enhance customer engagement and retention. Integrating an app loyalty programs into a business’s arsenal is no longer just an option; it has become an indispensable necessity.

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Reduce the Grind, Boost Loyalty: How Customer Effort Score Drives Business Growth

Strategy Driven

Enhancing the customer experience is becoming increasingly vital for businesses to pursue sustained growth and customer loyalty. CES measures customers’ efforts to accomplish a task, such as purchasing, resolving an issue, or obtaining product support. The principle is simple: make it easy, and they will return.

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What Factors Drive Employee Loyalty?

HR Digest

Employee loyalty is like sand. Loyalty can mean different things to different people. But one thing is clear; employees who are loyal to their employers tend to stay with the company longer, which means less turnover and higher productivity. But what exactly does employee loyalty mean? What is employee loyalty?

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Team Bonds Can Secure Loyalty Among Gig Workers

The Horizons Tracker

One of the key features of gig jobs is their inherent flexibility, so it can be difficult for platforms to secure loyalty from workers. The post Team Bonds Can Secure Loyalty Among Gig Workers first appeared on The Horizons Tracker. The results of this experiment showed the importance of team identity in motivating drivers.

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8 Principles to Build Loyalty

Lead Change Blog

Posted in Leadership Development [link] Jeremy Kingsley (member profile, website) wrote a post about loyalty over at the TLNT blog. He contrasted “short-term, bottom-line thinking” to loyalty and pointed out 5 negative impacts of that kind of disloyal environment.

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

One of the things I tend to value most is loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty.

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Why Managers Should Care about Employee Loyalty

Brigette Hyacinth

The truth is loyalty isn’t for sale. Loyalty has to be earned by the way you treat your employees. The link between employee satisfaction and productivity is long-established. Research has found that happy workers are 12% more productive than their less satisfied counterparts. Loyalty is a two-way street.

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