Lead Change Blog

MARCH 30, 2015

1 This feeling of incongruity can be deeply unsettling, for example, when men set off explosives at a marathon race or open fire in a movie theater; that is not how our world is supposed to operate. We seek to make sense of the situation and reconfirm meaning elsewhere in our lives when such tragedies occur. Defuse Fear of the Unknown.

Construction 150

Construction Fashion Motivation Short-term 150

First Friday Book Synopsis

JANUARY 25, 2012

The New HR Analytics: Predicting the Economic Value of Your Company’s Human Capital Investments Jac Fitz-enz AMACOM (2010) A brilliant explanation of “the first holistic, predictive management model and operating system for the HR function” Those who have read one or more of Jac Fitz-enz’s previously published books know that (..)

Human Capital 85

Human Capital Books Review Operations 85

CO2

DECEMBER 22, 2015

Entrepreneurs Operating System). From filling the bloggers, like me, with positive book reviews for Traction his book. EOS seems to simply skip over this fundamental on how it suggests a business should operate. Additionally, entrepreneurs have a way of letting the idea machine run wild.

Entrepreneur 74

Entrepreneur Operations Tools Wilde 74

CO2

OCTOBER 23, 2010

A few days later, his horse came back with twenty wild horses. One of the wild horses kicked the man’s only son, breaking both his legs. Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant.

Executive Coaching 87

Executive Coaching Wilde Strategic Planning Taylorism 87

CO2

OCTOBER 23, 2010

A few days later, his horse came back with twenty wild horses. One of the wild horses kicked the man’s only son, breaking both his legs. Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant.

Executive Coaching 87

Executive Coaching Wilde Strategic Planning Taylorism 87

CO2

JANUARY 5, 2011

Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant.

Executive Coaching 90

Executive Coaching Blog Execution Strategic Planning 90

Sales Wolf Blog

JUNE 13, 2010

SHRM - Society for Human Resource Managment Indispensible for the HR Professional!  Here are my top blog picks for the week June 7th - 13th, 2010.  Enjoy!

Blog 100

Blog Talent Management Human Resources Welch 100

Strategy Driven

MAY 26, 2016

How was it possible that they missed the fact that ALL brains operate this way, even their own? I also received calls from managers saying they wanted me to train their teams so they could better listen to each other, and to their clients. Yet none of them hired me.

Wilde 51

Wilde Active Listening Download Construction 51

Harvard Business Review

DECEMBER 2, 2016

Many organizations today are wondering how to get into machine learning, and what it means for their existing analytics operation. Turning your current analytics operation into a machine-learning-savvy “model factory” requires some changes, of course. Machine learning, in other words, is a form of automating your analytics.

Operations 8

Operations Construction Offshoring Learning-by-Doing 8

Harvard Business Review

MAY 23, 2014

Out of all the management questions we should be asking, this is surely the least asked. First, morality is hard to define, especially without getting too philosophical, and management writers are typically allergic to metaphysics. This is particularly important for direct line managers. Reduce their temptation.

Management 11

Management 360-Degree Feedback Ethics Morale 11

Lead Change Blog

AUGUST 22, 2018

In the VUCA world in which we now operate many businesses have become more agile, networked and team centric in order to respond to the challenges of more competition and digital disruption. However, up to now many of these approaches have been implemented in functional areas like sales and operations, and the C-suite has been left unchanged.

Chief Information Officer 186

Chief Information Officer Team Human Capital Survey 186

Harvard Business Review

MAY 8, 2018

First, board members periodically attend (in an observing capacity only) monthly and quarterly senior management meetings. Unlike the stiff, formalized approach to most director-executive interactions, Netflix encourages its board members to spend time watching the company operate “in the wild.”

Analysis 8

Analysis Document CEO Execution 8

Harvard Business Review

DECEMBER 14, 2012

The authors of a Harvard Business School working paper, Goals Gone Wild , reviewed a number of research studies related to goals and concluded that the upside of goal setting has been exaggerated and the downside, the "systematic harm caused by goal setting," has been disregarded. An operations goal might articulate a cost savings.

Goal 18

Goal BHAG Wilde Class 18

Harvard Business Review

OCTOBER 15, 2018

While most of the private equity companies are private, a few like Blackstone Group, KKR, Carlyle Group, and Apollo Global Management are traded on stock exchanges. They therefore seek investors who understand their initial losses and can facilitate secondary rounds of funding when their operations grow.

Venture Capitalist 8

Venture Capitalist IPO Company Kleiner 8

Harvard Business Review

MARCH 1, 2018

The American Institute of Stress (AIS) reveals that 80% of us feel stress on the job and almost half say they need help in managing that stress. Team dynamics are also a big deal when it comes to workplace stress, in terms of the way teams operate and how team members interact with each other.

Team 11

Team Stress Wilde Long-term 11

Harvard Business Review

NOVEMBER 3, 2014

He had spent the last two months interviewing for a position as director of operations at a sporting goods company. His resume was spot-on — he’d spent five years as a sporting goods sales rep and several years as an operations manager doing “everything from ordering for shops, to speaking with dealers, to sales.”

Management 8

Management Proposal CEO Human Resources 8

Harvard Business Review

DECEMBER 8, 2015

It’s not an instinct limited to the wild. I recently discussed the issue of managing through uncertainty with retired U.S. Petraeus has managed uncertainty of global scope and with the highest stakes. Does this mean managers at the top of the organization get a break? In the wake of the 2008 financial crisis, U.S.

Uncertainty 8

Uncertainty Decentralization Venture Capitalist After Action Review 8

Harvard Business Review

SEPTEMBER 3, 2014

That’s bad news and worse management. In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. For the most part, local managers followed the yield management rules.

Hotels 9

Hotels Yield Management Discount Price 9

Harvard Business Review

JUNE 5, 2015

Just as it’s hard to remember what life was like before the iPhone, it can be hard to remember business before there was CRM software — back when you still had to explain that it stood for “customer relationship management.” The Future of Operations. Insight Center. Sponsored by GE Corporate.

CRM 8

CRM Management Taylorism Taylor 8

Harvard Business Review

MARCH 18, 2013

Despite a Broadway-styled launch held in Radio City Music Hall , the new product received somewhat mixed reviews. In terms of sales volume, product line diversity, operating system flexibility, R&D spending, and even customer loyalty , Samsung has emerged as a fierce competitor that has bested former industry champions like Nokia and Apple.

Brand 8

Brand Customer Loyalty Hedge Wilde 8

Harvard Business Review

NOVEMBER 20, 2017

There are managers who are attracted to so many different initiatives that they actually forget what they’ve asked employees to work on. Make it a point to review your project list in your one-to-ones or via periodic emails between meetings. So don’t let too much time pass between check-ins.

Reference 8

Reference Objective Wilde Outsourcing 8

You're Not the Boss of Me

MAY 5, 2009

Ass-U-Me Oscar Wilde said “ Assume and you make an Ass out of U and Me ”. And so, perhaps it becomes even more important to not only establish a discipline around speaking plainly ourselves but also ask others to adopt it too.sort of like an operating principle for talking to each other. There is an element of truth in this.

Delegation 45

Delegation Blog Wilde Learning-by-Doing 45

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JANUARY 27, 2012

Tomas* is a regional vice president in Santiago, Chile He works for a European company with operations throughout the globe. We've heard from countless managers like him who have seized on what they believe to be a game-changing innovation that they cannot get senior leaders to pay attention to. One recent interview stood out.

Marketing 14

Marketing Wilde Innovation Learning-by-Doing 14

Harvard Business Review

SEPTEMBER 3, 2014

That’s bad news and worse management. In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. For the most part, local managers followed the yield management rules.

Hotels 8

Hotels Yield Management Discount Price 8

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Media momentum is much like a wild fire—the power of one well-placed match can ignite dramatic pyrotechnics! But the advertiser or the promoter can’t know in advance which fifty-percent! Mine your backyard.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

JUNE 14, 2017

And yet front-line employees are still often left operating with data that’s “too little, too late.” The mattress store sales rep told me he did not have any information about that mattress because after the acquisition, they threw out the old customer relationship management (CRM) data.

CRM 9

CRM Banking Learning-by-Doing Wilde 9

Harvard Business Review

OCTOBER 1, 2012

They're bad at innovation by design: All the pressures and processes that drive them toward a profitable, efficient operation tend to get in the way of developing the innovations that can actually transform the business. The constant need to drive towards operational efficiency can be avoided through the creation of new organizations.

Innovation 15

Innovation Company ROI Disruptive Innovation 15

Harvard Business Review

JULY 30, 2012

By handing operations over to the nonconscious mind — including high-level, complex operations like pursuing goals — we make productivity possible. But what if you're not working with a psychologist, or doing a 360 review, or getting enough feedback from your boss or your coworkers? Then what do you do?

Self-aware 16

Self-aware Wilde Open-book Comparison 16

Harvard Business Review

JULY 7, 2011

The question on the tip of everyone's tongue when this type of nightmare takes hold is, "Why doesn't senior management do something?" When an office bully starts running wild, there are often two employees to blame. The problem limiting this manager's potential is often embedded in his or her power style.

Rogers 14

Rogers Morale Long-term Pharmaceuticals 14

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. While cars have been getting smarter and smarter, the removal of human operators is what will dramatically change the law.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

MAY 28, 2014

As Quartz reported last year: Members of the Glass operations team have been on the road showing it off to companies and organizations, and they told Quartz that some of the most enthusiastic responses have come from manufacturers, teachers, medical companies, and hospitals. Glass is different. But ultimately Google is Google.

Strategy 9

Strategy Early Adopters Innovation Proposal 9

Harvard Business Review

MAY 26, 2014

The traditional advice, from Clayton Christensen’s work on disruptive innovations and Michael Tushman’s on organizational ambidexterity , is to set up the new activity as a separate unit, reporting to a manager at the corporate headquarters who can sponsor the new activity and help to integrate it with the rest of the company.

Mass Marketing 8

Mass Marketing Brand Disruptive Innovation Advice 8

Harvard Business Review

FEBRUARY 5, 2018

Real entrepreneurs often need to manage opinionated venture capitalists on their boards, or the chaos of a couple dozen individual investors. But so is understanding the context in which you’re operating, the partners you need to be effective, and how the risks and rewards are different from entrepreneurship. Private vs. Public.

Entrepreneur 9

Entrepreneur Venture Capitalist Innovation Long-term 9

Harvard Business Review

MAY 21, 2018

The interviewees, who were in the process of an M&A deal or who had recently been through one, included C-suite executives, private equity dealmakers, business owners, entrepreneurs, and middle managers. When a new direction was chosen, it would reflect the best elements of both cultures and operating approaches.”

Company 8

Company Direct Marketing Execution Taylorism 8

Harvard Business Review

FEBRUARY 8, 2011

Different operational skills. Even within a discipline there are differences in core operational strengths: often highly technical businesses will have more than one highly technical co-founder, but one of them will, for example, be a terrific architect while the other will be excellent at R&D or engineering. Similar work habits.

How To 15

How To Long-term Learning Curve Entrepreneur 15

Harvard Business Review

MARCH 31, 2016

As Bill Gates once famously said , “A great lathe operator commands several times the wage of an average lathe operator, but a great writer of software code is worth 10,000 times the price of an average software writer.” Train managers. Identify who you can’t live without.

Metrics 8

Metrics Price Policies Software 8