LDRLB
OCTOBER 4, 2011
The fact is that most companies spend a surprising amount of effort actually resisting innovation in so-called non-creative functions like operations, finance, customer service, and sales. McKinsey Quarterly (free subscription). Their reactivity drags down whatever innovations do arise, and it’s really too bad. Use analogies.
LDRLB
OCTOBER 4, 2011
The fact is that most companies spend a surprising amount of effort actually resisting innovation in so-called non-creative functions like operations, finance, customer service, and sales. McKinsey Quarterly (free subscription). Their reactivity drags down whatever innovations do arise, and it’s really too bad. Use analogies.
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N2Growth Blog
SEPTEMBER 28, 2020
Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better.
Harvard Business Review
MARCH 23, 2016
At several financial services firms , for example, business units whose employees reported speaking up more had significantly better financial and operational results than others.” ” While truth telling is critical in any organization, larger organizations are perceived as more political and therefore less safe to be honest in.
Harvard Business Review
SEPTEMBER 1, 2015
As the new CEO of Google, he has been handed the keys to one of the world’s most valuable brands , the top website to open to get to other websites , the most popular operating system for smartphones , and the most desirable employer for engineering or business graduates. Born in Chennai, India, he came to the U.S.
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