Harvard Business Review

APRIL 9, 2013

The news wasn''t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. First, he tried to wean customers off of coupons and sales in favor of everyday low prices. Penney and its CEO Ron Johnson have parted ways.

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. Aldi offers not just low prices, but convenience. Everyone shops at Aldi.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. Few industries are being disrupted as drastically as the retail industry. Insight center. The Gap Between Strategy and Execution.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

SEPTEMBER 4, 2015

If retailers want to thrive by offering better jobs, they will need to change their operations strategy from one that uses people as interchangeable parts to one that is human-centered. As we all know by now, Toyota’s human-centered operations strategy allowed the company to produce higher-quality cars at lower costs.

Retail 8

Retail Operations Price Merchandising 8

Harvard Business Review

AUGUST 21, 2014

In general, however, e-commerce operations aren’t as cheap to run as most people think. in operating margins over the past three years. Operating margins for department, discount and specialty stores typically run 6% to 10%. Lower margins can come only from lower prices or higher costs. “Ah,” All show similar trends.

Retail 8

Retail Price Forrester Merchandising 8

Harvard Business Review

OCTOBER 9, 2014

A few hours earlier he had been visiting close friends, Camilo and María Veiga, in their home near the provincial capital, and had animatedly explained his plan to revamp the chain’s merchandising strategy and redesign some of its dowdiest stores. Results for the first full quarter of operation under the new strategy had been outstanding.

Case Study 10

Case Study Strategy Retail Merchandising 10

Harvard Business Review

OCTOBER 10, 2014

Digital operations don’t tend to obviate the physical ones. They expect to pay the same price for a TV at Acme Appliances that they’d pay on acmeappliances.com. Macy’s, for example, now allows customers to order merchandise online for store pickup. Will Dunn’s insight hold true for Amazon’s vast array of products?

Retail 12

Retail Directory Merchandising Technology 12

Harvard Business Review

SEPTEMBER 3, 2015

Executives have a choice in how they run their operations. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. First, they differentiate themselves by offering low prices and good service at the same time.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

MARCH 27, 2013

He had an amazing legacy: Senior VP of Retail Operations at Apple pioneering the concept of the Apple Retail stores and the Genius Bar. Before that, he was the VP of merchandising for Target (or "Tar-jay"). Penney: get rid of nonstop price promotions and introduce boutique "stores within the store."

Retail 11

Retail Price Merchandising CFO 11

Harvard Business Review

AUGUST 16, 2011

This is the essence of Groupon's declaration last week that it will remove the controversial accounting metric called Adjusted Consolidated Segment Operating Income (ACSOI) from its financial statements. The company's product is not more valuable to users as more people adopt the platform.

Christensen 19

Christensen Fixed Costs Metrics Venture Funding 19

Harvard Business Review

JULY 21, 2017

Shoppers gauged quality by the look and feel of a product. To embrace this market shift, retailers will need to experiment with a range of technologies and strategies across marketing, supply chain, and merchandising. Brands that don’t think strategically about shipping and last-mile delivery will pay the price — literally.

Retail 8

Retail Supply Chain Merchandising Brand 8

Harvard Business Review

MARCH 29, 2013

Since its launch in 2009, the initiative has trained more than 50,000 young people in retailing, business operations, and basic entrepreneurship concepts. The company now operates the Coletivo initiative at over 150 low-income communities across Brazil. Track Progress. Reassess the Concept and Identify New Value.

System 8

System Merchandising Retail Class 8

Harvard Business Review

JANUARY 3, 2014

But this time, his competition was Amazon, which was even better at making the widest possible selection of high-margin merchandise (notably power tools) available to everyone (and customers didn’t even need the truck). A recent Swedish study even found that men who take paternity leave live longer than men who don''t. Stay tuned.

Merchandising 8

Merchandising Budgeting Restructuring PR 8

Harvard Business Review

MAY 30, 2014

For over 50 years, Wal-Mart has pursued essentially the same strategy of “offering the lowest price so its customer can live better.” Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else. Or consider U.S.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

AUGUST 6, 2014

In each iteration, we spent a lot of time thinking about what might make the best use of our existing product. 3721’s core product was essentially an early form of search: a browser download that helped users in China go directly to destination web sites. Alibaba was based in the south, in Hangzhou, and had about 2,400 employees.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

MARCH 23, 2015

Between ticket sales, sponsorships, merchandising, and media rights, Price Waterhouse Coopers estimates global sports revenues will grow to total roughly $145 billion. These aren’t mom and pop operations anymore. We now have entire conferences dedicated to the analytics of our business and our basketball operations.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

MARCH 29, 2018

The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions. In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. We hope not.

Retail 8

Retail Productivity Products Cost 8

Harvard Business Review

MARCH 9, 2016

His prize, Victoria’s Secret, will generate $8 billion in revenue this year and operates in a dozen countries. They operated on shoestrings. Sure, they wanted a reaction to their product, retail environment, and service delivery. Today he leads an enterprise that has cumulatively created over 10,000 stores.

Brand 8

Brand Merchandising Chief Financial Officer Retail 8

Harvard Business Review

JUNE 24, 2014

Much of the business story of the digital age so far has been about taking products and institutions apart — unbundling them. And this fellow, he says something about, “How do you know that Microsoft isn’t just going to bundle a browser into their product?”. You do it to get your stock price up.

How To 14

How To Technology Industry Venture Capitalist 14

Harvard Business Review

JANUARY 30, 2012

Its presence was so overwhelming that city, state, and federal governments tried almost every weapon available to force it to abandon discount pricing. The tea shops became grocery stores, stocking canned goods, cleaning products, even cigarettes. They pumped those products through a radically different type of outlet.

P&L 14

P&L Retail Real Estate Discount 14

Strategy Driven

JUNE 22, 2012

Some companies claim that purchasing their product is the ‘be all, end all’ panacea for life’s dilemmas. My analysis: Productivity software does no good unless one commits to change, alters behavioral traits and commits to time management. It must also focus upon people, products, processes, procedures and potential.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

FEBRUARY 3, 2015

We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. And the merchandising vice president had difficulty understanding why “product” was one of the categories we were discussing.

Brand 8

Brand Reis Objective Merchandising 8

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%. Andrew Brookes/Getty Images. Throughout the global economy, big companies are getting bigger.

Software 8

Software Company Competitive Advantage Henderson 8