Operations, Positioning and RACI

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Operations

Positioning

RACI

Organizational Performance Measures – Time Matters

Strategy Driven

SEPTEMBER 24, 2013

Because individuals tend to act in a manner that is positively reflected by measures documenting their performance, this time dependence tends to place intended and unintended productivity pressure on those monitored. Organizational Performance Measures Best Practice 23 – RACI Matrix. Performance Measure Timing Impacts.

KPI

KPI RACI System Metrics

To Hold Someone Accountable, First Define What Accountable Means

Harvard Business Review

JUNE 28, 2016

As prescribed in the commonly used responsibility models — RACI, RAPID, and the others — accountability should fall to one (and only one) person per item, even if the work involved requires input and contributions from others. We don’t advocate for one position versus another. Consider this example.

RACI

RACI Consensus Delegation Team

Leadership Digital

Organizational Performance Measures – Time Matters

To Hold Someone Accountable, First Define What Accountable Means

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