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Do Your Customers Actually Want a “Smart” Version of Your Product?

Harvard Business Review

Rogers’ classic Diffusion of Innovation Theory – buy products en masse after the “early adopters.” Should I keep the work in-house, or outsource it? We began by outsourcing the work but found ourselves being charged to cross every ‘t’ and dot every ‘i.’

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What Steve Jobs Taught Me About Growth

Harvard Business Review

So, as I went into the full business review, it never occurred to me that Jobs wouldn't appreciate the channel program. These businesses seem committed to doing what they already know, and despite Roger Martin's guidance that you can't analyze your way to growth , companies continue to think of growth creation using the rearview mirror.

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Who Should Actually Have Say on Pay?

Harvard Business Review

Widespread outsourcing of those functions to markets has skewed incentives and provided huge windfalls for individuals who now consider themselves entitled to such rewards. Instead, they mostly outsource the decision-making to Glass Lewis and ISS. They''re supposed to represent shareholder interests, so this seems logical.

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Good News, Bad News: An HBR Management Puzzle on Innovation Execution

Harvard Business Review

Commentaries by project manager Roger Thomas and researcher Kim van Oorschot provide frameworks for understanding the team’s decisions. An independent steering committee’s first “gate” review of the project, at the end of the conceptual-design stage, had been scheduled for Week 15; she postpones it to Week 33. What went wrong?

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We Should Want Robots to Take Some Jobs

Harvard Business Review

Philosophers such as Sanders Pierce and design thinkers such as Roger Martin have long proposed the ability of human minds to perform leaps of logic to get to creative solutions. Technological change is causally connected to the stagnation of median income and the growth of inequality in the United States.

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In the Workplace of the NFL, the Players Hold the Upper Hand

Harvard Business Review

And fans have shown up at games waving signs aimed at the players (“ Protest on your own time, not on my dime “) and the NFL commissioner, Roger Goodell (“ Goodell stand up for the anthem ”). Politicians, team owners, and fans alike seem baffled and perplexed by what the players are doing.

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