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Process Behavior Charts are the Secret to Understanding the Organization as a System

Deming Institute

Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners , Process Behavior Charts are the Secret to Understanding the Organization as a System ( direct download ), is another in our understanding variation series. Frony Ward.

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Understanding Variation: The Key to Managing Chaos

Deming Institute

Understanding Variation: The Key to Managing Chaos by Donald Wheeler is an excellent book on, not surprisingly, the topic of understanding variation. Many people avoid understanding variation to the extent they can, worried about how challenging it will be to apply. Understanding variation is too important to ignore.

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The Workplace of Tomorrow: An Interview with Steve Hatfield

HR Digest

Steve Hatfield: Post-pandemic, we expect to see changes in how we think about almost every facet of work – but particularly in how organizations elevate humans and architect technology to enable greater productivity, innovation, resilience, and organization performance. How are you preparing your employees for this new reality of work?

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Break Down Barriers Between Departments

Deming Institute

Instead the reason so many organizations suffer from the costs of significant barriers between departments is that the overall management system results in behavior that creates barriers between departments. We need to change the management system and the behavior of those in leadership positions in the organization.

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Using Dr. Deming’s Ideas at Baptist Memorial Health Care

Deming Institute

Dr. Deming’s thinking continues to influence me, not only in things like PDSA thinking, but also in some of those other fundamental principles around constancy of purpose, around how we think about systems, how we think about the worker and the work that they are doing. ” I reflect on Dr. Deming quite often. Skip Steward.

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What To Consider When Looking at Data from Surveys

Deming Institute

There are many problems created when people attempt to use data but don’t understand what the data does and does not say. There are many problems created when people attempt to use data but don’t understand what the data does and does not say. An understanding of variation is critical to using data effectively.

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Understanding Data is Often Challenging

Deming Institute

Using data to understand the system and validate our theories and successful improvements is an important part managing well. In some cases it is fairly easy to understand and collect data that provides a clear and accurate measure of what we care about. There must be an understanding of variation. Edward Deming ).