The Horizons Tracker

NOVEMBER 16, 2020

Ever since Oxford’s Carl Benedikt Frey and Michael Osborne published their paper on the potential for jobs to be automated in 2013, a groundswell of concern has emerged about the impact of the various technologies of the 4th industrial revolution might have on the jobs market. It’s a narrative that has an element of truth to it.

Osborne 82

Osborne Report Marketing Technology 82

N2Growth Blog

SEPTEMBER 28, 2020

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?. Selection Methodology.

Human Resources 469

Human Resources Globalization Diversity Resources 469

Chartered Management Institute

MAY 3, 2023

As the importance of open and honest leadership continues to dominate the media spotlight, I find myself reflecting on how vital relationships are to building a positive working environment, and how important it is for all managers and leaders to develop this skill. How can AI and future technology aid, rather than impair, inclusion?

Policies 121

Policies Article Skills Learning-by-Doing 121

The Practical Leader

NOVEMBER 30, 2022

CNN recently reported on eight former SpaceX (a company Musk owns) employees filing a labor-law complaint for being fired after they wrote to company leaders “begging them to publicly condemn Musk’s ‘harmful’ behavior on social media.” ” Sounds like the new Twitter boss.

Human Capital 69

Human Capital Human Resources COO Engineering 69

Chart Your Course

APRIL 13, 2013

of non-management workers reported being engaged at their current job. As a result, QuikTrip was expanding with new stores and larger projects during the recession, while other low-cost retailers were closing stores and announcing layoffs. Plus, consider leveraging technology and social media.

White Paper 157

White Paper Case Study Human Resources Newsletter 157

Harvard Business Review

SEPTEMBER 18, 2012

Increasingly, the largest retailers in markets across the country are employing sophisticated personalized marketing and thereby becoming the primary shopping destination for a growing number of consumers. Retail has entered the era of Big Data. The biggest retailers are investing accordingly.

Retail 15

Retail Brand Marketing Industry 15

Strategy Driven

JULY 27, 2017

An employee that is trained in all the latest skills and techniques and who is provided with the latest knowledge will be able to complete their job more effectively. If your employees are using outdated techniques, technology, and modalities then they could be harming your business. Training in spotting and reporting hazards.

Training 50

Training Budgeting Bottom-up Long-term 50

Harvard Business Review

SEPTEMBER 3, 2015

Or they can run them in a way that leverages a skilled, capable, motivated workforce. But the employee-centered way is a better way — even in low-cost retail. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

SEPTEMBER 13, 2012

Do your employees have the skills to benefit from big data? To thrive in this world, many will require additional skills. In a new Avanade survey , more than 60 percent of respondents said their employees need to develop new skills to translate big data into insights and business value.

Skills 17

Skills Pharmaceuticals Sample Business Intelligence 17

CO2

JULY 6, 2010

So we were surprised when we read reports of reception problems, and we immediately began investigating them. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. Technology and its role in travel 2.0

Letter 74

Letter Blog Executive Coaching Strategic Planning 74

Harvard Business Review

JULY 19, 2017

Read more from DXC Technology: Embracing Digital Change Requires a Clear Strategic Focus. Digital transformation transcends technology. Digital transformation is often viewed through a narrow technology lens, as just another mobile project or e-commerce initiative. How to Become a Digital Enterprise. No industry is immune.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

SEPTEMBER 29, 2017

companies probably assume that their employees have the knowledge and skills they need to carry out their jobs. One global technology company my team works with, for example, discovered that, on average, its sales employees didn’t understand or know about 22% of its product features, even though they believed they did.

Skills 8

Skills How To Learning-by-Doing Airlines 8

Harvard Business Review

JUNE 12, 2017

The blizzard of conferences, initiatives, articles, and reports on how to prepare for the changes technology will bring to our economy is important. But let’s say that automation really does reduce retail and restaurant employment. Developing Skills that Will Matter in the Future. Here’s why.

Merchandising 8

Merchandising Retail Competitive Advantage Technology 8

Harvard Business Review

JUNE 21, 2017

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 You could almost hear the three-year plans of every grocer, and nearly every other traditional retailer, grinding through the shredding machines. retail sales, or $391 billion of $4.9

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

OCTOBER 29, 2018

Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S. Higher wages are good for retail and other low-wage service workers. above the federal minimum wage.

Retail 10

Retail Absenteeism Motivation Operations 10

Harvard Business Review

MAY 4, 2017

It’s a refrain I’ve been hearing for the past 18 months from clients all over the world: “We need more skilled people for our security team.” A report from Frost & Sullivan found that the global cybersecurity workforce will have more than 1.5 ” The need is real and well-documented.

Education 12

Education How To Industry Career 12

Strategy Driven

JULY 13, 2011

Since the unit’s reported financial results were so good, the executives at the corporate headquarters didn’t ask many questions about the drivers of the unit’s profits – until it was too late. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

DECEMBER 27, 2017

Early results of an experiment at The Gap provide hope that there might be a remedy for one of the most controversial labor practices in retailing and other service industries, such as hospitality, health care, and call centers. A full report on the experiment will be published in early 2018, but we already have some early results to share.

Retail 8

Retail Survey Operations Sharpe 8

Harvard Business Review

JANUARY 31, 2018

The basic fact is that technology eliminates jobs, not work. — National Commission on Technology, Automation and Economic Progress, Technology and the American Economy, Volume 1, February 1966, pg. While technology and globalization have spurred competition, efficiency, and dynamism, the gains have not been shared by all.

Policies 8

Policies Aggregate Demand Technology Education 8

Harvard Business Review

FEBRUARY 19, 2018

Digital imaging technology monitors which items shoppers select from shelves, and when a customer leaves the store, the person’s online account is automatically charged. Service can be emotional; technology cannot. Look no further than the public debut of Amazon Go, the company’s first cashierless store.

Banking 12

Banking Technology Retail Efficiency 12

Harvard Business Review

MARCH 29, 2013

The International Integrated Reporting Council is developing a common framework for companies to submit "integrated reports" on their financial, environmental, social, and governance performance. See our report on the topic for other examples.). Coca-Cola's Coletivo initiative measures and reports progress on a monthly basis.

System 8

System Merchandising Retail Class 8

HR Digest

JUNE 24, 2023

Improved HR Planning: HR analytics enables organizations to forecast future workforce needs, identify skill gaps, and develop effective HR strategies. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

SEPTEMBER 27, 2017

From our view and experience, what underpins the success of these new ideas and approaches is the abilities, skills, and mindset of the company’s workforce. Plug-and-play e-commerce technology, search engine optimization, and other distribution solutions are making it ever easier for products to directly reach consumers. .”

P&L 12

P&L Agility Fashion Media 12

Harvard Business Review

FEBRUARY 3, 2017

A half-century later, technology has advanced at breakneck speed. Today there is concerned debate about the impact of technology on the economy and especially on the future of work. We found that half of the activities people are paid to do in the global economy have the potential to be automated using current technology.

CEO 8

CEO Technology Policies Globalization 8

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. Director Recruitment and Skills. chemicals, metals & mining, paper & forest products).

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

JULY 30, 2018

Similarly, the logistics department is responsible for getting raw materials to factories and delivering finished goods to public warehouses and onto retail outlets. The respective systems measured market share at different places in the overall supply chain — marketing at the retail outlet and logistics at the public warehouse.

Six Sigma 9

Six Sigma Supply Chain Long-term Definition 9

Harvard Business Review

JUNE 22, 2016

But all assets are not created equal, especially as the technological landscape changes. Even when these firms rely on physical assets, like cars for Uber, they own the technology, not the physical asset. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

MAY 24, 2012

Reports last week in the New York Times cited organizational discord at JPMorgan Chase as contributors to the company's multi-billion dollar trading loss. Pharmaceutical manufacturers, insurers, and retailers invest millions in risk avoidance. But optimizing the use of these and other technologies remains a challenge.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

MAY 3, 2017

That the CHRO role, although at first it may look career limiting, can have more impact than any other position reporting to the CEO? Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR. Their application of diverse business skills to the role.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

OCTOBER 30, 2014

You’ve got to listen to the guys who are taking calls 24/7 and dealing with a customer every two or three minutes,” says Gary Booker, CMO for Dixons Retail. One European retail bank, for example, set up “opportunity labs” in its branches and agencies—i.e., Create a technology engine that powers the front lines.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

APRIL 8, 2014

Meanwhile the company avoids having to hire expensive temporary workers and retains talented employees in areas where skills are scarce. Prioritizing older-worker skills in hiring and promotions. WellStar Health System offers a similar option for employees who have been with the company at least ten years. And profits are up 18%.

Absenteeism 10

Absenteeism Human Resources Talent Management Short-term 10

Harvard Business Review

SEPTEMBER 5, 2014

In 2009, The Wall Street Journal reported on Google’s algorithm that crunched data from employee reviews and promotion and pay histories to determine which employees are most likely to quit, and more recently Google was lauded for pioneering the use of big data to predict employee turnover. Would they be delighted or disturbed?

Human Resources 11

Human Resources Information Technology Report Human Capital 11

Harvard Business Review

APRIL 1, 2014

As organizations collect increasingly large and diverse data sets, the demand for skilled data scientists will continue to rise. At Stanford, I conducted 35 interviews of data analysts from 25 organizations across a variety of sectors, including health care, retail, marketing, and ?nance. IT management Technology'

Analysis 11

Analysis Agility Diversity Tools 11

Harvard Business Review

MAY 17, 2016

The ability to make thousands of changes a day to its online retail service has been a key reason Amazon is expanding its online lead over Walmart and other historically “bricks and mortar” retailers. The technologies and processes that are transforming companies. times faster in percentage terms. Insight Center.

Innovation 10

Innovation Company Software Engineering 10

Harvard Business Review

SEPTEMBER 24, 2012

Delivering them requires different people, technology, and skills — specifically including deep domain knowledge. Will Big Data Kill All But the Biggest Retailers? Big data is great. But we should consider that we've actually had more data than we can reasonably use for a while now. And they're hard to build. More >>.

Metrics 15

Metrics Media PR Benchmarking 15

Harvard Business Review

DECEMBER 26, 2012

Hassle-Free Gift Returns (Consumer Reports). But the ways some companies and technologies are aiding in the process gives me a glimmer of hope. Women are better educated and more highly skilled, on average, than men. I DON'T WANT THAT UGLY TURTLENECK. Stuck in the '50s (Slate).

Porter 8

Porter Fashion Retail Banking 8

Harvard Business Review

NOVEMBER 20, 2012

the bottom layer represents the most common type of database inquiry, the standard business intelligence report, evolving toward more advanced types of analytics requiring individuals with more sophisticated skills working with successively lower levels of hypothesis: The pyramid is capped by Knowledge Discovery, the detection of patterns in data.

Bottom-up 8

Bottom-up Business Intelligence Insurance Retail 8