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Can Anyone Stop Amazon from Winning the Industrial Internet?

Harvard Business Review

Industrial giants have well-established brands, built strong customer relationships, and signed long-term service contracts. The characteristics of hardware businesses include long product development cycle, Six Sigma efficiency, and long sales cycle. In short, it is very difficult for a company to disrupt itself.

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Are You Ready for a Chief Data Officer?

Harvard Business Review

But I fear that too many organizations have sold the title short and are missing the opportunity to define a truly transformative role. A company only needs a Chief Data Officer when it is ready to fully consider how it wishes to compete with data over the long term and start to build the organizational capabilities it will need to do so.

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PepsiCo’s Chief Design Officer on Creating an Organization Where Design Can Thrive

Harvard Business Review

Methodologies like Six Sigma are all about reducing risk, but they are not effective for innovation because innovation by definition is risky. We wanted to understand where we could go and then step back pragmatically to deliver innovation in the short term, the middle term, and then the longer term as well.

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Reflections on the Fabric of the Toyota Production System

Deming Institute

The producer-as-customer is quick to judge the product quality and adjust the design-procurement-fabrication-assembly process, as needed, should the resultant product quality fall short of expectations. This system of feedback is much the same was what was explained by W. Edwards Deming to several dozen executives in Japan in 1950.

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