Is It Fun Being Led by You?
Lead Change Blog
FEBRUARY 17, 2016
We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. It requires leaders who are perpetrators of happiness, not carriers of stress. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin.
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