Deming Institute

FEBRUARY 10, 2020

It turned out that Mike’s management guidance to the Accounting department was the first cause of system breakdowns in several other places at DMC. Guest post by Dennis Sergent, President, Sergent Results Group. In Leading from the Top Part I, I described how one leader transformed in his first weeks at the Detroit Medical Center (DMC).

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Deming Institute

SEPTEMBER 19, 2016

Real benefits come when managers begin to understand the profound difference between “cost cutting” and “eliminating the causes of costs.” ” Brian Joiner in Fourth Generation Management. Cutting costs by fiat via executive orders reduces the capability of the organization.

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Deming Institute

NOVEMBER 13, 2019

A recent blog by John Hunter, Ackoff on Systems Thinking and Management, highlights a collection of videos of lectures by Russell Ackoff, recently made available at this site. You Laugh, It Happens! Clarke used his wry sense of humor to share stories of seemingly implausible behaviors, both by individuals and organizations.

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Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). Supervision of management is in need of overhaul, as well as supervision of production workers. Point 12 addresses the need to create management systems that provide people joy and pride in work.

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Deming Institute

JANUARY 5, 2017

Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. Guest post by Mark Graban. Edwards Deming. Why had I heard of Dr. Deming?

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Deming Institute

APRIL 20, 2015

Gordon McGilton, director of a private equity fund with investment in multiple industries, discusses applying Deming’s management ideas at the companies they invest in. But they didn’t want to get rid of him, they just wanted him to understand the management philosophy the company would be using. download the podcast ).

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Deming Institute

JULY 1, 2019

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). Edwards Deming’s ideas on management. The idea that the human nature of the people working in the organization is an important consideration in managing those organization seems obvious. Psychology – Managing Human Systems.

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