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Beyond the Drama: How to De-Escalate an Emotional Conversation at Work

Let's Grow Leaders

What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. Why are you getting angry? Never use the microwave in anger–especially if you work at home.) Nothing resolves. Can’t you see how right I am? It’s not worth the drama.”

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Workplace Innovation: The Secret to Getting Better, Remarkable, Usable Ideas

Let's Grow Leaders

Why psychological safety is important, but not enough when it comes to workplace innovation If you’re getting lots of ideas, you’re probably doing a lot of things right when it comes to encouraging workplace innovation —making it safe, asking for input, and responding well. Reinforcing the “nothing ever happens, so why bother” statistic.

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Why work for nothing?

Tony Mayo

We are asked for something, we feel like we should know how to provide it, and we eagerly set to work trying to figure out what will satisfy them. What commission, recognition, or work/life adjustment will motivate our best salesperson? CEO Executive Coaching Fees My Protein Shake Recipe One more question. Or comparable experience?

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Failure to Communicate: What to Do When Your Boss (or Team) Don’t Get It

Let's Grow Leaders

Nearly every leader we’ve ever worked with feels it. or, “Doesn’t the team understand why we’re doing what we’re doing?” – the answer is almost always “No, they don’t get it. When change cascades and frustration mounts, remember that silence solves nothing. ” (or sometimes not so silently).

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How To Rearrange Your Brain for Success

Leading Blog

Think about why other people deserve your gratitude and then sit down with them and let them know in a direct, personal manner. Another cognitive distortion is dichotomous thinking (having rigid or “all-or-nothing” views). The most valuable part of the book for me was the first chapter on transforming how you use your mind.

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Confidential Information – What to Say When You Can’t Say Anything

Let's Grow Leaders

Ultimately, this doesn’t work because every time you violate confidentiality, you tell the person you’re talking to that they can’t trust you with critical information. Tell your team exactly what to expect and why you will handle those matters that way. 8) “There’s nothing else I can say about this.

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Ghosting at Work: Why it’s Terribly Destructive and What to Say Instead

Let's Grow Leaders

This phenomenon of ghosting at work. What is Ghosting at Work? Ghosting at work is when you THINK you’re in an important conversation. And then, nothing. Here are common examples of ghosting at work I hear nearly every day. Why is Ghosting at Work on the Rise? You’ve had a few great dates.

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